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All properties in Asheville, North Carolina, United States of America
1 room, 2 adults

Crowne Plaza Resort Asheville

3,5-star3,5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
1 Resort Dr, Asheville, NC, 28806, United States of America

3.5-star hotel with 2 outdoor pools, near The Orange Peel
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • For the cost of a higher end hotel we were placed in a low to mid range type room. The…Sep 22, 2020
  • We stayed for our anniversary and did the Treetop Adventure that ended up being right…Sep 14, 2020

Crowne Plaza Resort Asheville

from ZAR 1,931
  • Standard Room
  • Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)
  • Room, 1 Queen Bed, Non Smoking
  • Room, 2 Queen Beds, Accessible, Bathtub (Hearing, Mobility)
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, 2 Queen Beds, Accessible, Bathtub (MOBILITY)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, 2 Queen Beds, Non Smoking

What’s around Crowne Plaza Resort Asheville

Landmarks

  • In West Asheville
  • The Orange Peel - 39 min walk
  • Pack Square - 39 min walk
  • Asheville Treetops Adventure Park - 5 min walk
  • Grey Eagle - 26 min walk
  • Aston Park - 28 min walk
  • New Belgium Brewing Company - 30 min walk
  • Downtown Market Asheville - 31 min walk

Getting around

  • Asheville Regional Airport (AVL) - 17 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 274 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Specific rooms only *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking on site

  • RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • Bicycle rentals on site
  • Golfing on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Rafting nearby
Working away
  • Business center
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (meters) - 34000
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Adelaide Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Dining

Overlook Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

The Lobby Bar - This bar specializes in American cuisine. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Indoor tennis courts -
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Bicycle rentals on site
  • Golfing on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Rafting nearby

Crowne Plaza Resort Asheville’s small print

Also known as

  • Asheville Crowne Plaza Resort
  • Crowne Plaza Asheville
  • Crowne Plaza Resort
  • Crowne Plaza Resort Asheville
  • Crowne Plaza Hotel Asheville
  • Crowne Plaza Resort Asheville Hotel Asheville
  • Crowne Plaza Resort Asheville Hotel
  • Crowne Plaza Resort Asheville Asheville
  • Crowne Plaza Resort Asheville Hotel Asheville

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

  • The seasonal pool is open from June to September.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Rollaway beds are available for USD 10.0 per stay

    Buffet breakfast is offered for an extra charge of USD 12.95 per person (approximately)

    Pets are allowed for an extra charge of USD 25 per accommodation, per night

    Airport shuttle service is offered for an extra charge of USD 30 per person (roundtrip)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Crowne Plaza Resort Asheville

    • Does Crowne Plaza Resort Asheville offer free cancellation for a full refund?
      Yes, Crowne Plaza Resort Asheville does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Resort Asheville?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Crowne Plaza Resort Asheville?
      Yes, there's free self parking.
    • Is there a pool at Crowne Plaza Resort Asheville?
      Yes, there are 2 outdoor pools and an indoor pool.
    • Are pets allowed at Crowne Plaza Resort Asheville?
      Yes, pets are welcome. There's a charge of USD 25 per accommodation, per night.
    • What are the check-in and check-out times at Crowne Plaza Resort Asheville?
      You can check in from 3 PM to midnight. Check-out time is 11 AM.
    • Are there restaurants at or near Crowne Plaza Resort Asheville?
      Yes, there's an onsite restaurant that serves American cuisine. Nearby restaurants include Laughing Seed (2.2 mi), Cucina 24 (2.2 mi), and The Market Place (2.2 mi).
    • Is airport shuttle service offered by Crowne Plaza Resort Asheville?
      Yes, an airport shuttle is available. The charge is USD 30 per person roundtrip.

    Recent reviews

    Very good 8,0 From 436 reviews

    Exceptional 10,0
    Great hideaway!!
    Will be back great pace to get away. Quiet and peaceful.
    Joseph, us1 night business trip
    Very good 8,0
    Resort feel - Pet Freindly
    Nice Resort feel with large grounds and features. As result everything else was a drive. Walls were thin and needed better sound proofing. Room felt damp. Staff was great - friendly and helpful. Pet-Friendly with easy access to outside grounds
    Ken, us4 night trip
    Exceptional 10,0
    wonderful experience
    The staff was so accommodating and friendly....from check in and restaurant to cleaning staff. We felt like true guestts.
    Glee, us1 night trip
    Very good 8,0
    Nice
    Nice but a bit over priced for what i felt we got.
    us2 night trip
    Good 6,0
    You don't get what you pay for here
    Definitely caught off guard when I arrived and checked in. I didn't realize it initially but most of the photos of the hotel are of the main lobby. The actual rooms are in seperate wings of the complex. The individual wings of the hotel were old and run down looking from the outside. It reminded me of your typical Red Roof or Days Inn from the outside. The interior of the hallways were ok, but nothing special. The room was so so at best. You can tell these are old buildings that have been painted over and papered over. The carpet was pretty nasty and stained, although vacuumed. The bathroom wasn't much larger than a closet. You couldn't sit on the toilet and move the door since there was literally 3 inches of clearance between the toilet and the door as it swung in. There were areas of wall trim that were beat up and needed to be painted, areas of the wall where the wallpaper was peeling off, and just overall worn down. I definitely won't be staying here in the future. I've stayed at several chain hotels this week during my road trip through the Carolinas and this one was the most expensive and least appealing. There's not free breakfast and I had to walk to the main lobby just to get towels for the pool.
    Ryan, us2 night family trip
    Exceptional 10,0
    shevilles well kept secret!
    Was a great place for a short break. There are some good restaurants around, it's in a great location with walks around the grounds. staff were friendly and super helpful, and the food was good. Pricing was good / dog friendly ($25) which was nice too! Proximity to New Belgium Brewery and Downtown Asheville also great! No "rip off" resort fee
    Scott, us1 night trip
    Good 6,0
    Not Impressed
    The lobby was nice and so was the sprawling property, but the buildings with the rooms seemed like old motel buildings, inside and out. They need to repair and revamp. I do not plan to stay at this hotel in the future. It was ridiculously overpriced for the quality of the hotel.
    us1 night trip
    Very good 8,0
    Very Friendly Staff!
    Lovely setting and property grounds. The staff was incredibly friendly and helpful. Extremely pet-friendly. The rooms and pool felt slightly outdated but still comfortable. One of our favorite parts was the grounds and sight of so many fireflies right outside our patio. We also enjoyed the family zip-line adventure on the same property.
    us2 night family trip
    Exceptional 10,0
    Very friendly staff. Clean and Beautiful place to walk and see the mountains
    Lorena, us2 night family trip
    Fair 4,0
    Bad stay!
    Bad stay, bad amenities, not correct hotel pictures
    us4 night trip with friends

    Crowne Plaza Resort Asheville

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