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Golden Sands Resort by Shangri-La, Penang

4-star4 stars
Batu Feringgi Beach, Penang, Penang, 11100, Malaysia

4-star resort with golf course, connected to a shopping center, near Ferringgi Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3 803 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Amenities
Ordinary amenities

Golden Sands Resort by Shangri-La, Penang

from ZAR 1,530
  • Executive Room, 1 King Bed, Sea View
  • Superior Room, 1 King Bed
  • Executive Room, 2 Twin Beds, Sea View
  • Superior Room, 2 Twin Beds
  • Executive Suite, 1 King Bed, Sea View
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room

What’s around Golden Sands Resort by Shangri-La, Penang

Landmarks

  • On the beach
  • Ferringgi Beach - 2 min walk
  • Eden Parade Shopping Centre - 3 min walk
  • East Wind Watersports - 4 min walk
  • Batu Feringghi Night Market - 7 min walk
  • Tropical Spice Garden - 30 min walk
  • PKSA Penang Water Sports Centre - 2.7 mi / 4.3 km
  • Floating Mosque of Tanjung Bungah - 2.9 mi / 4.6 km

Getting around

  • Penang (PEN-Penang Intl.) - 28 min drive
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 387 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Free nearby parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Outdoor pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 2
  • Spa services on site
  • Spa tub
  • Ecotours on site
  • Golf lessons on site
  • Miniature golf on site
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site
  • Hiking/biking trails nearby
  • Free water park access
  • Children's pool
  • Health club
  • Tennis on site
  • Waterslide
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1980
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Spa tub
  • Tennis on site
  • Ecotours on site
  • Golf lessons on site
  • Miniature golf on site
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site
  • Free water park access

Nearby

  • Hiking/biking trails nearby

Golden Sands Resort by Shangri-La, Penang’s small print

Also known as

  • Golden Sands Resort Shangri-La
  • Golden Sands Resort Shangri-La Penang George Town
  • Golden Sands Shangri-La
  • Golden Sands Shangri-La Penang George Town
  • Golden Sands Batu Ferringhi
  • Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
  • Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
  • Golden Sands Resort by Shangri La

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for MYR 150 per night

Buffet breakfast is offered for an extra charge of MYR 64 for adults and MYR 32 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8,2 From 642 reviews

Good 6,0
Good for families with children but needs a rehova
We chose a room without a balcony as some review said the room is bigger. The room was facing the Main Street. It was ok but the biggest issue was the room was close to Islam temple. Therefore it was very loud during the prayers time from early in the morning. I really recommend to request a room away from the temple if you prefer a quiet stay. In addition, the hotel itself is old. The furnishings and bathroom facilities need to be renovated to be a hotel with 4 or more stars. This hotel has a several pools and an access to the beach, do it’s good for families with children.
us1 night family trip
Very good 8,0
Walking the extra mile for your organisation
I must praise the supervisor who went the extra mile to diffuse our complain. We were waiting in the lounge and it was almost 4pm when this lady came and my husband vent his frustration on her. She handled the situation with tact and professionalism. Immediately offered us coffee and snack in the coffee house. I m not sure of her name...jalita ? ? But definitely with a j. She was going off duty maybe not sure. She definitely brings a good name to your organisation.
yip, myFamily trip
Fair 4,0
Spell C O C K..... roaches.
Hotel is dated. Carpets stained, sofas stained. Ac had issues initially, was fixed after the second night. Pool is fantastic. Food wise was so so. What spoilt the trip was my kids finding Cockroaches.... Twice.... In their toilet.
myFamily trip
Good 6,0
ok, but suited more for families
The staff were very helpful and lovely and were the best part of the stay. It is an older resort that could use some updates and it seemed like they were doing some renovations (noisy and woke me up early). Morning prayer blasted as well. When a building is older and worn it takes more effort to ensure it is and looks clean so more effort needs to be directed to this area. The bathroom in particular was a bit grungy with mold, especially the tub area. The first thing I found after entering my room was a black press on nail right on the seat of the sofa running beneath the window. It was very clear and caught my eye right away so I'm not sure how the maid did not see it. I saw the maid shortly after who did not wear artificial nails, so she didn't lose one while cleaning. I just disposed of the nail myself and didn't mention it. The maid was so friendly and told me that if there was anything I needed to let her know and I didn't have the heart to tell her that her cleaning was not up to standards. Although, the sheets were very white and fresh. The beach itself was quite noisy with sea doos, boats and other related recreational things and so was the pool area because of all of the children. You have to walk past independent massage huts before getting onto the beach, so there is no clear view with lots of banter from the people waiting and trying to recruit clients. It definitely is a place for families and I wouldn't recommend it for couples or solo travellers.
caOther trip
Good 6,0
The pool experience was good. Glad to see the life guard are strict to ensure everybody's safety. Just a little disappointed that the bathroom was not clean properly. Whole bath room floor is full with sand. The chair in the dining area are dirty too with food residue all over the cushion.
Siek Lee, sgFamily trip

Golden Sands Resort by Shangri-La, Penang

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