Amway Grand Plaza, Curio Collection by Hilton

Photo gallery for Amway Grand Plaza, Curio Collection by Hilton

Primary image
Indoor pool
Premium bedding, pillowtop beds, in-room safe, blackout drapes
42-inch plasma TV with premium channels
42-inch plasma TV with premium channels

Overview of Amway Grand Plaza, Curio Collection by Hilton

Amway Grand Plaza, Curio Collection by Hilton

4.0 star property
4-star hotel with full-service spa, connected to the convention center, near DeVos Performance Hall

8,4/10 Very good

966 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is R3 933
Price available on 2022/08/01
Map
187 Monroe Ave Nw, Grand Rapids, MI, 49503
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • 46 meeting rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Grand Rapids
  • DeVos Performance Hall - 2 min walk
  • Grand Rapids Art Museum - 5 min walk
  • Public Museum of Grand Rapids - 5 min walk
  • Gerald R. Ford Museum - 6 min walk
  • Van Andel Arena - 6 min walk
  • Grand Rapids Children's Museum - 8 min walk
  • Downtown Market - 17 min walk
  • John Ball Zoo - 31 min walk
  • Van Andel Museum Center - 1 min drive
  • Grand Rapids Civic Theatre - 1 min drive

Getting around

  • Gerald R. Ford International Airport (GRR) - 20 min drive
  • Grand Rapids Station - 17 min walk

About this property

Amway Grand Plaza, Curio Collection by Hilton

Amway Grand Plaza, Curio Collection by Hilton offers a great location, putting you within just a 10-minute walk of DeVos Performance Hall and Van Andel Arena. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis, and Ruths Chris Steakhouse, one of 5 restaurants, serves dinner. Other highlights at this upscale hotel include 4 bars/lounges, an indoor pool, and a fitness center. Fellow travelers say good things about the helpful staff and central location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 682 rooms
  • Arranged over 29 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 32 per night; includes in/out privileges)
  • Onsite valet parking (USD 35 per night; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop

Taking the kids

  • Children stay free
  • Grocery/convenience store
  • Children's menu

What to do

  • Tennis
  • Basketball
  • Racquetball/squash
  • Shopping
  • Beach nearby
  • Golfing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 46 meeting rooms
  • Computer station
  • Conference space (47120 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1981
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 42-inch plasma TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • LED light bulbs
  • Restaurant dining guide

Special features

Spa

The Spa and Salon has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Ruths Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
MDRD - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
The Kitchen by Wolfgang - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Kitchen Counter - This restaurant serves breakfast and lunch. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Fees & policies

Optional extras

  • Breakfast costs between USD 12 and USD 18 for adults, and USD 6 and USD 9 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 32 per night with in/out privileges
  • Valet parking costs USD 35 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Children under 18 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Amway Grand Plaza
Amway Hotel
Amway Hotel Grand Plaza
Grand Plaza Amway
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Amway Grand Plaza Hotel Grand Rapids
Amway Grand Plaza Hotel
Amway Grand Plaza Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel
Amway Grand Plaza Curio Collection Hilton Grand Rapids
Amway Grand Plaza Curio Collection Hilton
Amway Grand Plaza, Curio Collection by Hilton Hotel
Amway Grand Plaza, Curio Collection by Hilton Grand Rapids
Amway Grand Plaza, Curio Collection by Hilton Hotel Grand Rapids

Frequently asked questions

Overall score and ratings

8,4

Very good

8,9/10

Cleanliness

8,9/10

Staff & service

8,3/10

Amenities

8,7/10

Property conditions & facilities

8,2/10

Eco-friendliness

10/10 Exceptional

Bryan, 1-night trip
Verified Hotels.com guest review

6/10 Good

A bit loud, but beautiful
Beautiful hotel and very conveniently located to the theater. We did not get a lot of sleep due to how well we could hear people returning from the bars at closing time in the hall, the running toddler at dawn above us, and our neighbors toilet at all hours of the night. It really sounded as though someone snuck into our room and used the bathroom. It was the least sound insulated room I have stayed in. But, the staff was extremely friendly and helpful.
Shannon, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and comfortable room!
Wonderful place to stay! Able to walk to dinner and DeVos. So many great restaurants to chose from. Room was clean and comfortable! Staff was very friendly and professional!
Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, wonderful location.
Jeanie, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Loved everything about this hotel
Kathy, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

The room was loud. You heard toilets flush and doors slam all night. There was a screaming match in the room next to us and we had to call for security.
Patricia, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Gorgeous lobby
Well, no cash accepted for anything. My bank does not have locations in Michigan so I had most of my money in cash. Thank god my friend was with me to put my incidentals on her card. Also, how a bar is not open till 4pm on the weekends when you have a hotel full with guests…. Beds very comfortable. Spacious room! But large wet spot on carpet, called for maintenance, never showed up. And not enough towels. Overall nice hotel with a gorgeous vintage Art Deco lobby.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Horrible service!
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bradley, 2-night trip
Verified Hotels.com guest review