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Turtle Bay Resort

Photo gallery for Turtle Bay Resort

Exterior
On the beach, beach umbrellas, beach towels, snorkeling
On the beach, beach umbrellas, beach towels, snorkeling
On the beach, beach umbrellas, beach towels, snorkeling
5 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of Turtle Bay Resort

VIP Access

Turtle Bay Resort

4.0 star property
4-star beachfront resort with golf course, near Turtle Bay Beach

8,8/10 Fabulous

1 021 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
57-091 Kamehameha Hwy, Kahuku, HI, 96731

Room options

About this area

What's nearby

  • On the beach
  • Turtle Bay Beach - 5 min drive

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 56 min drive
  • Kapolei, HI (JRF-Kalaeloa) - 59 min drive

Restaurants

  • Fumi's Kahuku Shrimp - 3 min drive
  • Romy's Kahuku Prawns and Shrimp - 4 min drive
  • Kahuku Farms Cafe - 4 min drive
  • Kahuku Grill - 5 min drive
  • Giovannis Shrimp Truck - 5 min drive

About this property

Turtle Bay Resort

At Turtle Bay Resort, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll have access to onsite snorkeling, surfing/body boarding, and kayaking. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and hydrotherapy. Alaia, one of 4 restaurants, offers ocean views and serves breakfast and dinner. Other features of this upscale resort include a golf course, a poolside bar, and a health club. Fellow travelers like the helpful staff and location.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 443 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 per room, up to 35 lbs per pet)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (USD 36.65 per night; includes in/out privileges)
  • Secured uncovered onsite valet parking (USD 36.65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Babysitting (surcharge)

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Ecotours
  • Golfing
  • Hiking/biking trails
  • Horse riding/rentals
  • Helicopter/airplane tours
  • Scooter/moped rentals
  • Segway rentals/tours
  • Kayaking
  • Snorkeling
  • Surfing/body boarding
  • Shopping
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Whale-watching nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (27997 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • Golf course on site
  • Golf driving range on site
  • 5 outdoor pools
  • Full-service spa
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Deck

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Oven

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Nalu Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Alaia - Overlooking the ocean, this restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sunset - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Off the Lip - This lobby lounge overlooks the ocean. Open daily.
Roy's Beach House - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Lei Lei's Bar & Grill - Overlooking the golf course, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 300.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 56.33 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Beach access
    • Beach loungers
    • Beach towels
    • Fitness center access
    • Fitness/yoga classes
    • Sporting facilities or equipment
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Faxes
    • In-room safe
    • In-room bottled water
    • In-room coffee
    • Concierge service
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 40 and USD 60 for adults, and USD 40 and USD 60 for children (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 25 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 300 per accommodation, per stay

Parking

  • Uncovered self parking costs USD 36.65 per night with in/out privileges
  • Uncovered valet parking costs USD 36.65 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

State tax ID - TA-064-482-0992-01

Also known as

Bay Turtle
Turtle Bay Resort Resort
Turtle Bay Hotel
Turtle Bay Hotel Kahuku
Turtle Bay Kahuku
Turtle Bay Resort Oahu
Turtle Bay Oahu
Turtle Bay Resort Hawaii/Oahu
Turtle Bay Resort Kahuku
Turtle Bay Resort Kahuku
Turtle Bay Resort Resort Kahuku

Frequently asked questions

Does Turtle Bay Resort offer free cancellation for a full refund?
Yes, Turtle Bay Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Turtle Bay Resort?
As of 29 January 2023, prices found for a 1-night stay for 2 adults at Turtle Bay Resort on 05 February 2023 start from R10 795, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Turtle Bay Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Turtle Bay Resort?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Turtle Bay Resort?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 35 lbs per pet. There's a charge of USD 300 per accommodation, per stay, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees.
Is parking offered on site at Turtle Bay Resort?
Yes. Self parking costs USD 36.65 per night. Valet parking costs USD 36.65 per night.
What are the check-in and check-out times at Turtle Bay Resort?
You can check in starting at 3 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Turtle Bay Resort and nearby?
Have fun with onsite activities like horseback riding, kayaking, and mountain biking, and practice your swing at the golf course. Additional recreation onsite includes aerobics, ecotours, and helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Turtle Bay Resort also has a waterslide and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Turtle Bay Resort?
Yes, there are 4 onsite restaurants, featuring beachfront dining and golf course views. Nearby restaurants include Fumi's Kahuku Shrimp (2 mi), Romy's Kahuku Prawns and Shrimp (2.3 mi), and Kahuku Farms Cafe (2.4 mi).
What's the area around Turtle Bay Resort like?
Turtle Bay Resort is a short 16-minute walk from Turtle Bay Beach and 9 minutes' walk from Kuilima Cove. Travelers say this resort is in a good location.

Reviews

8,8

Fabulous

9,1/10

Cleanliness

9,0/10

Staff & service

8,6/10

Amenities

8,7/10

Property conditions & facilities

9,4/10

Eco-friendliness

Reviews

10/10 Exceptional

Brandon, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great stay. They were very accommodating, we had a later flight and were able to use the hospitality suite to clean up after checkout. This was a very nice VIP upgrade.
Justin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jon, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Time for new mattress
Our stay at Turtle Bay was nice. However the beds need to be replaced. The mattress was entirely too soft to the point of back ache.
Craig, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donald, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 1-night trip
Verified Hotels.com guest review