Grand Hyatt Melbourne in Melbourne

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Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Amenities
Policies

Luxury hotel with spa, near Collins Street

8,8/10 Fabulous

1 001 verified Hotels.com guest reviews

Property highlights

Pool

Spa

Parking available

Free WiFi

Restaurant

Connecting rooms available

123 Collins Street, Melbourne, VIC, 3000

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
24-hour fitness center
Outdoor tennis court
Sauna
Steam room
Valet parking
Spa tub
Room service

For families

Children stay free
Free cribs/infant beds
In-room childcare (surcharge)
Refrigerator
Connecting/adjoining rooms available
Private bathroom

Room options

About this area

What's nearby

In Melbourne Central Business District
Collins Street - 1 min walk
Bourke Street Mall - 8 min walk
Princess Theatre - 9 min walk
Melbourne Central - 10 min walk
SEA LIFE Melbourne - 17 min walk
Rod Laver Arena - 19 min walk
Melbourne Museum - 21 min walk
Queen Victoria Market - 21 min walk
Melbourne Cricket Ground - 21 min walk
Melbourne Convention and Exhibition Centre - 22 min walk

Getting around

Melbourne, VIC (MEB-Essendon) - 28 min drive
Melbourne Airport (MEL) - 31 min drive
Avalon Airport (AVV) - 51 min drive
Flinders Street Station - 8 min walk
Showgrounds Station - 8 min drive
Southern Cross Station - 21 min walk
Parliament Station - 8 min walk
Melbourne Central Station - 13 min walk
Jolimont Station - 17 min walk

Restaurants

Chin Chin - 2 min walk
Collins Kitchen - 1 min walk
Grand Hyatt Club Lounge - 1 min walk
Il Solito Posto - 1 min walk
Dessous - 1 min walk

About this property

Grand Hyatt Melbourne

When you stay at Grand Hyatt Melbourne, you'll be in a great location, within just a 10-minute walk of Collins Street and Bourke Street Mall. Guests can visit the spa to indulge in deep-tissue massages, facials, or body treatments, and international cuisine is served at Collins Kitchen, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff and breakfast. Public transportation is just a short walk: Parliament Station is 8 minutes and Melbourne Central Station is 13 minutes.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Italian, Korean, Russian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

550 rooms
Arranged over 33 floors

Arriving/Leaving

Check-in time from 3:00 PM - anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

Pets not allowed

Internet

Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms

Parking

Onsite valet parking (AUD 90 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (late night)

Traveling with children

Children stay free (see details)
Childcare in room (surcharge)
Children's menu
Children's games

What to do

Tennis
Fitness classes
Pilates classes
Yoga classes
Basketball
Shopping
Bicycle rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Scooter/moped rentals nearby
Fishing nearby

Working away

24-hour business center
15 meeting rooms
Computer station
Conference center (9688 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers

Facilities

1 building/tower
Built in 1986
Safe-deposit box at front desk
Fireplace in lobby
24-hour fitness center
An indoor pool
Full-service spa
Spa tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room

Accessibility

Wheelchair accessible
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Room amenities

Be entertained

32-inch LCD TV
Premium digital channels
Pay movies

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)

Freshen up

Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Hair dryer

Stay connected

Desk
Free newspapers
Free WiFi and wired Internet
Phone

Food and drink

Refrigerator
Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

City Club has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Collins Kitchen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Ru-Co Bar - This cocktail bar serves light fare only. Happy hour is offered. Open select days.

Lobby Lounge & Bistro Bar - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

Dial-up Internet access is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately AUD 47–50 for adults, and AUD 23.5–25 for children
Credit card charges are subject to an extra charge

Children & extra beds

In-room babysitting is available for an extra charge
Rollaway beds are available for AUD 80 per day

Parking

Valet parking costs AUD 90 per night with in/out privileges

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hyatt Melbourne

Grand Hyatt Melbourne Hotel

Hyatt Melbourne Grand

Melbourne Grand Hyatt

Grand Hyatt Melbourne Hotel Melbourne

Hyatt Melbourne

Melbourne Hyatt

Grand Hyatt Melbourne Hotel

Grand Hyatt Melbourne Melbourne

Grand Hyatt Melbourne Hotel Melbourne

Frequently asked questions

Does Grand Hyatt Melbourne offer free cancellation for a full refund?

Yes, Grand Hyatt Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Grand Hyatt Melbourne?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Grand Hyatt Melbourne?

Yes, there's an indoor pool.

Are pets allowed at Grand Hyatt Melbourne?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Hyatt Melbourne?

Yes. Valet parking costs AUD 90 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Grand Hyatt Melbourne?

You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-in and check-out are available.

Is there an onsite casino at Grand Hyatt Melbourne?

No, this hotel doesn't have a casino, but Crown Casino (3-min drive) is nearby.

What is there to do at Grand Hyatt Melbourne and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes aerobics, basketball, and Pilates. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grand Hyatt Melbourne also has an indoor pool and a 24-hour fitness center, as well as a sauna.

Are there restaurants at or near Grand Hyatt Melbourne?

Yes, Collins Kitchen offers international cuisine.

Does Grand Hyatt Melbourne have rooms with private spa tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Grand Hyatt Melbourne like?

Grand Hyatt Melbourne is in Melbourne Central Business District, a short 8-minute walk from Parliament Station and 8 minutes' walk from Bourke Street Mall. Travelers love the hotel's prime location.

8,8

Fabulous

9,0/10

Cleanliness

8,9/10

Staff & service

8,7/10

Amenities

8,7/10

Property conditions & facilities

8,4/10

Eco-friendliness