Sheraton Norfolk Waterside Hotel

Photo gallery for Sheraton Norfolk Waterside Hotel

Primary image
Outdoor pool
View from room
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Sheraton Norfolk Waterside Hotel

Sheraton Norfolk Waterside Hotel

3.5 star property
Riverfront hotel with outdoor pool, near Norfolk Scope

7,6/10 Good

982 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
777 Waterside Dr, Norfolk, VA, 23510
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Self parking
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • Train station pick-up service
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Waterside Festival Marketplace - 3 min walk
  • USS Wisconsin BB-64 - 8 min walk
  • Chrysler Hall - 15 min walk
  • Norfolk Scope - 18 min walk
  • Norfolk State University - 36 min walk
  • Sentara Norfolk General Hospital - 37 min walk
  • Town Point Park - 1 min drive
  • MacArthur Center - 2 min drive
  • Norva Theater - 2 min drive
  • Chrysler Museum of Art - 2 min drive
  • Eastern Virginia Medical School - 3 min drive

Getting around

  • Norfolk Intl. Airport (ORF) - 13 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 37 min drive
  • Norfolk Station - 17 min walk
  • Virginia Beach Station - 20 min drive
  • Newport News Station - 28 min drive
  • Civic Plaza Station - 5 min walk
  • MacArthur Square Station - 6 min walk
  • Monticello Station - 12 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

Sheraton Norfolk Waterside Hotel

When you stay at Sheraton Norfolk Waterside Hotel, you'll be within a 10-minute drive of Norfolk State University and Norfolk Scope. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Norfolk Premium Outlets and Sentara Norfolk General Hospital are within a short drive. Fellow travelers love the comfortable beds and overall property condition. The property is just a short walk to public transportation: Civic Plaza Station is 5 minutes and MacArthur Square Station is 6 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 468 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 13.00 per day; includes in/out privileges)
  • Onsite valet parking (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Train station shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 4:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free

What to do

  • Golfing nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (35005 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

City Dock Restaurant - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Breakfast costs between USD 5 and USD 16 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 15.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 13.00 per day with in/out privileges
  • Valet parking costs USD 30 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Norfolk Sheraton
Norfolk Sheraton Waterside
Norfolk Waterside Sheraton
Sheraton Hotel Norfolk
Sheraton Norfolk Hotel
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel
Sheraton Waterside
Sheraton Waterside Hotel
Sheraton Waterside Hotel Norfolk
Sheraton Norfolk
Sheraton Norfolk Waterside
Sheraton Norfolk Waterside Hotel Hotel
Sheraton Norfolk Waterside Hotel Norfolk
Sheraton Norfolk Waterside Hotel Hotel Norfolk

Frequently asked questions

Overall score and ratings

7,6

Good

8,2/10

Cleanliness

8,2/10

Staff & service

8,0/10

Amenities

7,8/10

Property conditions & facilities

8,4/10

Eco-friendliness

10/10 Exceptional

Stephan, 1-night trip
Verified Hotels.com guest review

6/10 Good

room service feedback
The hotel itself was clean and great. We ordered room service- it was by far the worst food I’ve experienced. $150 for boiled vegetables, absolutely no flavor, poorly cooked to where my stomach was queasy after a bite. Hotel stay is great, hotel food an utter fail.
Deanna, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Jackie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Christopher, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Check in guy was rude. Checked in at midnight so asked for a late checkout. He said 1 PM but did not put note in computer so we got locked out of our room
Tracy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The stay at the hotel was good. I didn’t encounter no issues. I would recommend the hotel to friends.
Mary, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Jesse, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was beautiful and very clean and well maintained. Although I didn't get the water view room I had selected the city view was nice enough.
KRISTI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lorane, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Javier, 1-night trip
Verified Hotels.com guest review