Quality Inn West Springfield

Photo gallery for Quality Inn West Springfield

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Desk, blackout drapes, soundproofing, iron/ironing board

Overview of Quality Inn West Springfield

Quality Inn West Springfield

2.5 star property
City-center West Springfield hotel with restaurant

7,4/10 Good

1 006 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
1150 Riverdale St, West Springfield, MA, 01089
Main amenities
  • Daily housekeeping
  • Restaurant
  • Fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of West Springfield
  • MGM Springfield - 6 min drive
  • Naismith Memorial Basketball Hall of Fame - 6 min drive
  • Eastern States Exposition - 9 min drive
  • Six Flags New England - 12 min drive

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 15 min drive
  • Bradley Intl. Airport (BDL) - 25 min drive
  • Springfield Union Station - 6 min drive
  • Holyoke Station - 9 min drive
  • Northampton Station - 16 min drive

About this property

Quality Inn West Springfield

Quality Inn West Springfield puts you within a 15-minute drive of Six Flags New England. Guests can visit the fitness center for a workout or grab a bite to eat at Tokyo Asian Cuisine Resta, which serves Asian cuisine. A seasonal outdoor pool and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the comfortable beds and helpful staff.


Chinese (Mandarin), English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 114 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Up to 4 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant

Traveling with children

  • Children stay free

What to do

  • Ziplining
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space (600 square feet)


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff


  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • 18 holes of golf
  • Seasonal outdoor pool
  • Shopping mall on site
  • Vineyard


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site


  • Chinese (Mandarin)
  • English
  • Hindi
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Microwave


  • Daily housekeeping
  • Eco-friendly toiletries
  • Guidebooks/recommendations

Special features


Tokyo Asian Cuisine Resta - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in

Children & extra beds

  • Rollaway beds are available for USD 12.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

State tax ID - C0009643250

Also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Absolutely fine.
Absolutely fine. Not special but fine for a night while on the road. Friendly staff.
Robert, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good room for to cost.
Joe, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Carmen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great night at the Quality Inn! Great Value!
I recently stayed one night at the Quality Inn, while in the area, for Six Flags. I have stayed at this hotel before and not much has changed. I checked in on a Sunday, there were two people working the desk, as it was busy, and the older gentleman who helped me was friendly, joked around and bantered, and was pleasant, although a bit slow at entering information from my ID. I had requested and was given a top floor room towards the back, ultimately getting room 525, the last/corner room, and it was mostly quiet, although there seemed to be a generator or something late at night that turned on and was rather loud. Luckily that was only for a bit. The room was very clean, beds comfortable and clean, 4 pillows per bed, and overall the room was nice and renovated (a few years back). The fridge worked well and A/C was ICE cold! Only negatives, towel rack in bathroom was loose, tall dresser door was loose and not closing properly, and wooden night stand between beds was excessively worn, showing a lot of the particle board underneath! Looks like a dog gnawed at it! Breakfast was fine, albeit a bit limited, but eggs were edible and good, as was sausage, and I also liked the mini muffins. Didn't get to make a waffle and there should be 2 machines not one. Also had cereal and coffee. Pool open til 10 and great inexpensive Japanese restaurant next door! Will definitely return if in the area again, great value, clean/nice rooms, and LOVE having a BALCONY! Great hotel!
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Was a 2 nt family trip to 6 flags. Room was clean however there was some definite shady activity going on in the p-lot that I watched from my room balcony. Apparently some full time honeless residents on the 1st floor.
Anthony, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

A little overpriced for the general condition of the hotel. The room is spacious which is good. Breakfast was not supplied enough for the quantity of guests. The first floor is occupied by strange people on the permanent basis ( as I understood), it made me feel uncomfortable.
Christopher, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

My experience
Front desk check in was quick and friendly. The hallway had a leak, during a thunderstorm. However, it didn’t effect our room. If I were to return, I would try another place.
alex, 1-night family trip
Verified Hotels.com guest review