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Best Western Premier Richmond City Gateway

Photo gallery for Best Western Premier Richmond City Gateway

Exterior
Seasonal outdoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Best Western Premier Richmond City Gateway

Best Western Premier Richmond City Gateway

3.0 star property
3-star hotel in Richmond with restaurant and bar/lounge

7,8/10 Good

511 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
4303 Commerce Road, Richmond, VA, 23234

Room options

About this area

What's nearby

  • In North Chesterfield
  • Virginia Commonwealth University - 8 min drive
  • Greater Richmond Convention Center - 12 min drive
  • Broad Street - 15 min drive

Getting around

  • Richmond Intl. Airport (RIC) - 16 min drive
  • Richmond Main Street Station - 9 min drive
  • Richmond Staples Mill Road Station - 17 min drive
  • Petersburg Station - 23 min drive

Restaurants

  • Waffle House - 6 min drive
  • Plant Zero Cafe - 7 min drive
  • Croaker's Spot Restaurants - 8 min drive
  • Legend Brewing Company - 8 min drive
  • Brewer's Cafe - 8 min drive

About this property

Best Western Premier Richmond City Gateway

Best Western Premier Richmond City Gateway is a great choice for a stay in Richmond. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Victor Bar & Grill, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the pool and comfortable beds.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 167 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2 AM
  • Express check-in/out available
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free breakfast available each morning
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (3900 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in bathtub
  • Accessible bathtub
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Victor Bar & Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • A damage deposit of USD 25 will be collected before check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 6 to September 12:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June 20 to August 25

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. </p><p>Only registered guests are allowed in the guestrooms. </p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Holiday Inn Bells
Holiday Inn Bells Hotel
Holiday Inn Bells Hotel Richmond South Road
Holiday Inn Richmond South City Gateway Hotel
Holiday Inn Richmond South-Bells Road Hotel Richmond
Holiday Inn Richmond South Bells Road Hotel
Holiday Inn Bells Road Hotel
Holiday Inn Bells Road
Holiday Inn Richmond South City Gateway
Premier Richmond City Gateway
Holiday Inn Richmond South City Gateway
Best Western Premier Richmond City Gateway Hotel
Best Western Premier Richmond City Gateway Richmond
Best Western Premier Richmond City Gateway Hotel Richmond

Frequently asked questions

Does Best Western Premier Richmond City Gateway offer free cancellation for a full refund?
Yes, Best Western Premier Richmond City Gateway does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Premier Richmond City Gateway?
As of 07 February 2023, prices found for a 1-night stay for 2 adults at Best Western Premier Richmond City Gateway on 14 February 2023 start from R2 020, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Premier Richmond City Gateway?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Premier Richmond City Gateway?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Best Western Premier Richmond City Gateway?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Premier Richmond City Gateway?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Premier Richmond City Gateway?
You can check in from 3 PM - 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Best Western Premier Richmond City Gateway and nearby?
Best Western Premier Richmond City Gateway has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Best Western Premier Richmond City Gateway?
Yes, The Victor Bar & Grill offers American cuisine. Nearby restaurants include Waffle House (4.9 mi), Plant Zero Cafe (5.3 mi), and Croaker's Spot Restaurants (5.7 mi).
Does Best Western Premier Richmond City Gateway have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.

Reviews

7,8

Good

8,0/10

Cleanliness

8,3/10

Staff & service

7,8/10

Amenities

8,1/10

Property conditions & facilities

7,9/10

Eco-friendliness

Reviews

10/10 Exceptional

Neyda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay for business.
Very nice place to stay. Room was clean and recently updated. Very nice fitness center for a hotel.
Alan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Daryl, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Julianna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chereka, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Victoria, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Christine, 1-night trip
Verified Hotels.com guest review

2/10 Poor

greedy
I purchased the room online, 1 room with 2 queen beds for 3 adults and 1 child. When I checked in the GM told me that only 2 adults are allowed in the room even with 2 queen beds. I purchased the extra room since I was with my family. I asked for the policy and I never received it. Truly disgusted to know that the GM was looking to make more money. You should be ashamed of yourself.
Karla, 1-night family trip
Verified Hotels.com guest review