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All properties in Festus, Missouri, United States of America
1 room, 2 adults

Quality Inn Festus

3-star3 stars
1200 W Gannon Dr, Festus, MO, 63028, United States of America

Suburban Festus hotel with indoor pool
  • Free continental breakfast, free WiFi in lobby, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The hotel is so outdated, needs major remodeling, the hallway carpets and elevator are…Sep 7, 2020
  • The room was facing the main event room so there was no sunlight. Felt claustrophobic.…Aug 21, 2020

Quality Inn Festus

from ZAR 1,254
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

What’s around Quality Inn Festus

Landmarks

  • In a regional park
  • Grants Farm - 25.5 mi / 41.1 km
  • Magic House - St. Louis Children's Museum - 29.6 mi / 47.6 km

Getting around

  • Lambert-St. Louis Intl. Airport (STL) - 50 min drive
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Free self parking on site

Offsite

  • Free beach shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Free beach shuttle
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
  • Use of nearby fitness center (discount)
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 14000
  • Conference space size (meters) - 1301
Services
  • 24-hour front desk
  • Laundry facilities
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1983
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Handrails in stairways
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Quality Inn Festus’s small print

Also known as

  • Best Western Shalimar Plaza
  • Quality Festus
  • Quality Inn
  • Quality Inn Festus Hotel
  • Quality Inn Festus Festus
  • Quality Inn Festus Hotel Festus
  • Best Western Shalimar Plaza Festus
  • Best Western Shalimar Plaza Hotel
  • Best Western Shalimar Plaza Hotel Festus
  • Lexington Inn Shalimar Plaza Festus
  • Lexington Inn Shalimar Plaza
  • Lexington Shalimar Plaza Festus
  • Lexington Shalimar Plaza
  • Quality Inn Festus

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Masks are required in public areas.

    The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    Cash deposit: USD 100.00 per stay

    Optional extras

    WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Quality Inn Festus

    • Does Quality Inn Festus offer free cancellation for a full refund?
      Yes, Quality Inn Festus does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered on site at Quality Inn Festus?
      Yes, there's free self parking.
    • Is there a pool at Quality Inn Festus?
      Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
    • Are pets allowed at Quality Inn Festus?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Quality Inn Festus?
      You can check in from 3:00 PM to anytime. Check-out time is 11:00 AM.
    • What is there to do near Quality Inn Festus?
      Recommended spots to visit include Grants Farm (25.5 mi) and Magic House - St. Louis Children's Museum (29.6 mi).

    Recent reviews

    Good 7,2 From 285 reviews

    Good 6,0
    Neglected and unkept
    Staff "seemed" friendly, and the hot breakfast still being served every morning was a plus, but the hotel aside from the mainfloor itself, and the breakfast / cafeteria area was not very clean at all. There are also some unseemly characters and associated activities going on at this establishment that make not only responsible adults weary, but also children, and yes it is that bad that children can plainly see it for themselves. Rooms are large, equipped with small refrigerator, microwave, and the A/C was cold, just not very clean. The inside of the bathroom door to the shower and toilet area was dripping with some filthy residue (looked like urine) left from years of consistently being overlooked, and left uncleaned, as well as the bathtub, previous guests hairs left in the shower and on the walls is not good. I can deal with other guests and the fact that people have the personal freedom to choose to be self destructive in their behavior, but cleanliness is a must have, and this establishment scores very low points in that category. The building is older, and needs some upkeep, rooms, as well as hotel grounds, this would be expected when one discovers that this place is older, but I have been in much older places that are much better kept. Location is very close to the highways, and the twin cities Festus and Crystal City. Once again, staff "seemed" courteous and polite, but I perceive an oppressive atmosphere, lack of oversight, and application in areas mentioned.
    us9 night family trip
    Fair 4,0
    Not worth the $$$
    The hotel was dirty in general. We didn't have any bed sheets in the room & the room's a/c wasn't on so it was 80+ degrees when we entered the room. Once housekeeping did come up to put the bed sheets on they left the door open afterwards. The hot breakfast was gone before 9am & not many choices to choose from anyways. We did have friendly staff but that was about the only thing nice about our stay.
    us1 night trip with friends
    Good 6,0
    One night stand
    The staff was very helpful and polite. The location is convenient, but the establishment does not represent what I have come to expect from the Quality Inn brand. The facility is in so serious attention, cleaning, remodeling, and maintenance. It is very run down in every aspect.
    Robert, us1 night family trip
    Poor 2,0
    Would pay more elsewhere
    Extremely dirty, and water leaked in from rain
    Ronald, us1 night family trip
    Very good 8,0
    Definitely recomend
    The carpets could be replaced but the hotel is really pretty and the sheets smelled wonderful. Bed was comfortable. Took awhile to get hot water in the sink. The staff was great and very helpful. Loved the breakfast.
    Robin, us2 night trip
    Poor 2,0
    Run Far Far away from here
    We were checked into a room that had not been cleaned. Then offered another room that they said was the same just on another floor. Went to that room and it was a double bed and not the king that we had booked. Went back to the front desk again and were told tough luck that's all we had. they refused to allow us to speak with the manger. Going back to our room we discovered a dirty diaper left in our room. There were exposed wires in the game room. Employee's propped the side doors open several times during our stay which could have lead to safety issues. We would have left except for the fact we had several family members also staying here.
    Rhonda, us2 night family trip
    Poor 2,0
    Could it have been worse?
    Here are a few of the many issues we experienced during our stay: 1. The comforters on the king sized beds were only queen sized. 2. Our room was not clean enough for a regular hotel, much less one during quarantine... 3. Our door didn’t close by itself, or at all unless it was forced and you can see the light all the way through the door. 4. The swimming pool floor was not maintained at any point. 5. The keys kept not working because they were incorrectly programmed twice. We consistently had to get them fixed. 6. The only “notification” we got that housekeeping was cancelled and we had to get our own towels was an 8.5x5.5 piece of paper on the front desk. 7. When we did go to get towels, even when we warned them we were coming, they didn’t have them and had to go get them and at one point we’re basically out. 8. When I checked out, the front desk person asked about our stay and how we liked it. So, I attempted to provide my feedback. She was EXTREMELY rude to me and would not hear any issues without providing excuses.
    us4 night family trip
    Poor 2,0
    A perfect 10...For grossness!
    The absolute dirtiest hotel I have ever been in. We went through 4 rooms before settling for the least gross option. cigarette burns, blood stains, hair and dirt. That was just what was on the comforters! It was cheap, the receptionist was friendly but in a time where things should be cleaner than ever, I am surprised they are allowed to be open.
    Brian, us2 night trip with friends
    Good 6,0
    Not happy....but I’m not mad
    We were first given room keys that didn’t work. I returned them and they gave me new keys that didn’t work. I returned them again and the front desk worker said that she needed to give me a new room because the keys don’t work for that room. This requires change of floor...an inconvenience due to heat and all of our luggage. New room was clean. The door only locked with deadbolt which was fine. Ice machines were all broken except one....again the working one was fine it was just inconvenient. TV doesn’t work. It will not turn on. We called the front desk and they said they would send someone to fix it. After more than a half hour we went to front desk. She said she was only one working, she was overwhelmed. She handled it well and refunded our room. The next morning we had to leave for softball at 6:30. Breakfast started at 7. The gentleman host went out of his way to get us cereal and bagels before actual hours. That was very kind.
    Gwendolyn, us1 night family trip
    Exceptional 10,0
    Great front desk assistant
    Kalya at the front desk was amazing in her customer service.
    Katherine, us1 night family trip

    Quality Inn Festus

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