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All properties in Urbandale, Iowa, United States of America
1 room, 2 adults

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
5000 Merle Hay Rd, Urbandale, IA, 50322, United States of America

Family-friendly hotel in Urbandale with water park and indoor pool
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • The staff was super friendly and very helpful. The bed was very comfortable. The room was…Sep 15, 2020
  • They have a water "park". Just reopened, was promised the pool was open. Nope. I said "…Sep 1, 2020

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

from ZAR 1,073
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking, Pool View
  • Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)
  • Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Poolside
  • Room, 2 Queen Beds, Non Smoking, Poolside
  • Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)
  • Suite, 1 King Bed, Non Smoking, Poolside
  • Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking
  • Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

What’s around Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Landmarks

  • Buccaneer Arena - 3.5 mi / 5.6 km
  • Des Moines Community Playhouse - 5.1 mi / 8.2 km
  • Iowa Gold Star Military Museum - 6.8 mi / 10.9 km
  • Iowa Hall of Pride - 12.6 mi / 20.3 km
  • John and Mary Pappajohn Sculpture Park - 14.4 mi / 23.2 km

Getting around

  • Des Moines Intl. Airport (DSM) - 27 min drive

At a glance

Key facts

Hotel size

  • This hotel has 166 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • 1 per room (up to 30 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

  • Free RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Water park
  • Indoor pool
  • Waterslide
  • Arcade/game room
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 10000
  • Conference space size (meters) - 929
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator
  • ATM/banking
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Castaways Grill - Onsite restaurant.

Ramada Tropics Resort & Conf Center by Wyndham Des Moines’s small print

Also known as

  • Ramada Tropics
  • Ramada Tropics Resort / Conference Center Des Moines Iowa
  • Ramada Tropics Resort Moines Urbandale
  • Ramada Tropics Resort Moines
  • Ramada Tropics Moines Urbandale
  • Ramada Tropics Moines
  • Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel
  • Ramada Tropics Des Moines
  • Ramada Tropics Resort
  • Ramada Tropics Resort Des Moines
  • Tropics Resort
  • Des Moines Ramada
  • Ramada Des Moines
  • Ramada Hotel Des Moines
  • Ramada Tropics Hotel Des Moines

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for USD 10.0 per day

Breakfast costs between USD 7 and USD 10 for adults, and USD 4 and USD 10 for children (approximately)

Pets are allowed for an extra charge of USD 20 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

  • Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines offer free cancellation for a full refund?
    Yes, Ramada Tropics Resort & Conf Center by Wyndham Des Moines does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Ramada Tropics Resort & Conf Center by Wyndham Des Moines currently open?
    This property is closed until further notice.
  • What are the cleanliness and hygiene measures currently in place at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
    Yes, there's free self parking.
  • Is there a pool at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
    Yes, there's an indoor pool.
  • Are pets allowed at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 30 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
    You can check in starting at 4:00 PM. Check-out time is noon.
  • Are there restaurants at or near Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
    Yes, there's an onsite restaurant. Nearby restaurants include Perkins (10-min walk), Bandit Burrito (15-min walk), and El Rodeo (2.7 mi).
  • What is there to do near Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
    Recommended spots to visit include Buccaneer Arena (3.5 mi) and Des Moines Community Playhouse (5.1 mi), along with Iowa Gold Star Military Museum (6.8 mi) and Iowa Hall of Pride (12.6 mi).

Recent reviews

Good 7,0 From 594 reviews

Very good 8,0
Family getaway
Comfy rooms, noisy people everywhere.
Dulcy, us2 night family trip
Exceptional 10,0
Great!!
Olive was SUPER GREAT!!!
Troya, us1 night family trip
Good 6,0
noisy kids
The hotel was great but there were kids opening and shutting the door every 5 minutes next to my room for an hour straight. I was trying to get kids to bed so I called the front desk. They said they would look into it. It got a little better for maybe a half hour then started up again until midnight.
us1 night family trip
Fair 4,0
probably won’t be back
Was there for business...restaurant not open during the week...service very slow the waitresses added $10 to her tip...it was resolved but how many people don’t notice that...was told we would have a breakfast buffet Friday morning and there was not one...food was good but the waitresses and waiting were awful! The room was nice. A few others in my group had ants in their room though!
Jennifer, us2 night business trip
Good 6,0
wish you had a morning breakfeast, the kids running down the halls was kinda noisey
TOM, us2 night family trip
Good 6,0
Broken doors
The bathroom doors in both of our rooms were broken... one would not shut and the other would not lock. One rooms cable/tv would not work it kept losing picture and cutting out.
Jess, us1 night trip with friends
Fair 4,0
Not a great experience this time
We are return guests. We booked a queen suite for my son’s birthday. When we arrived to check in, there were few suites left, but our reservations were made weeks ago. We were given a poolside, ground-floor suite that was missing the pullout couch one of kids was going to sleep on. After several trips to the front desk we were given a rollaway. We were kept up until 1am by wrestling tournament guests and children yelling outside of our room, running up the stairs and holding loud drunken conversations. We tried to enjoy the pool and found we couldn’t use the hot tub because the 18 and over rule was never enforced and children were always taking up the hot tub seating. Our kids had fun in the pools and on the big slide, but it was closed halfway through our stay because someone lost their glasses riding the slide. The arcade was ok, but it only has about 15-20 games and 5 of them were broken. We also learned during our stay that many of the rooms had bedbugs. Thankfully we didn’t see any but we found evidence of black spots from their excrement stained on the bed comforters. There was mold on the ceiling of our shower and the adjacent wall. The hotel doesn’t offer complimentary breakfast so I would plan on eating out or packing items. The breakfast buffet at the attached restaurant is pricey. For 2 adults and 3 small children, we paid almost $40. If we stayed here again I would ask for a different room location and make sure we were not staying during a tournament week.
Meagan, us1 night family trip
Very good 8,0
Bday Party/ food
We had a family trip with a Birthday Party. We were told we couldn’t have our pizza down by the pool area because it came from an outside restaurant and had to move the food/party to our room. This would be ok as the signs did say no outside food or drink, however, another family had food from Texas Roadhouse and weren’t told to go to their room, and the family behind us had pizza as well. I Am Not Ok with the inconsistency delivered by the staff!!!!
Kathy, us1 night family trip
Good 6,0
overall good
was a clean hotel, inside and out. service was great, pool was clean well maintained. down fall couldn't get a strong enough wifi to work on laptop and phone. ended up using next door wifi signal.
Tim, us1 night business trip
Very good 8,0
Was hesitant, but overall enjoyed the stay
Room was clean. Mattresses were older and not very comfortable. Auto fan wouldn’t work on AC unit, but front desk promptly brought me a fan. Pool slides were closed which was really disappointing but the kids made the most of it. Had pizza from the bar and grill. It was ok, sauce was a little different.
Andrew, us1 night family trip

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

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