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All properties in Santiago, Santiago Metropolitan Region, Chile

Crowne Plaza Santiago

Santiago ski hotel with spa and ski shuttle

  • Free WiFi
From
ZAR 1,552

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Av. Libertador Bernardo O'Higgins 136, Santiago, 0, Region Metropolitana, Chile
7,8.Good.
  • This property is closed as it is under renovation. Showed up to a closed building, the…

    Jan 30, 2020

  • This review is for the Intercontinental Hotel. All was great

    Jan 23, 2020

See all 87 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 291 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Downtown Santiago
  • Forest Park - 3 min walk
  • Gabriela Mistral Cultural Center - 3 min walk
  • Plaza Baquedano - 4 min walk
  • Lastarria District - 5 min walk
  • Pontifical Catholic University of Chile - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Double Beds, Non Smoking
  • Standard Room
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)
  • Executive Room, 2 Double Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (WHEELCHAIR)
  • Deluxe Suite, 2 Queen Beds, Non Smoking (Executive)
  • Deluxe Suite, 1 King Bed, Non Smoking (Executive)
  • Luxury Suite, 1 King Bed, Non Smoking (Executive)
  • Suite, Non Smoking (Ambassador)
  • Presidential Suite, Non Smoking

Location

Av. Libertador Bernardo O'Higgins 136, Santiago, 0, Region Metropolitana, Chile
  • In Downtown Santiago
  • Forest Park - 3 min walk
  • Gabriela Mistral Cultural Center - 3 min walk

What’s around

Landmarks

  • In Downtown Santiago
  • Forest Park - 3 min walk
  • Gabriela Mistral Cultural Center - 3 min walk
  • Plaza Baquedano - 4 min walk
  • Lastarria District - 5 min walk
  • Pontifical Catholic University of Chile - 6 min walk
  • Patio Bellavista - 8 min walk
  • Catholic University Clinical Hospital - 8 min walk
  • National Museum of Fine Arts - 11 min walk
  • National Archive - 11 min walk
  • National Library of Chile - 11 min walk

Getting around

  • Arturo Merino Benitez Airport (SCL) - 16 min drive
  • Santiago Central Station - 16 min drive
  • Baquedano Station - 3 min walk
  • Catholic University Station - 4 min walk
  • Bellas Artes Station - 11 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ski shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 291 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (USD 20 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Beach shuttle (surcharge)
  • Outdoor seasonal pool
  • Outdoor pool
  • Ski shuttle (surcharge)
  • Health club
  • Full-service spa
  • Spa tub
  • Pool cabanas (surcharge)
  • Sauna
  • Pool sun loungers

Working away

  • 24-hour business center
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 16140
  • Conference space size (meters) - 1500
  • Conference center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Down comforter
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

Dining

Urbano 136 Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Trafalgar Bar - This bar specializes in Latin American cuisine. Happy hour is offered. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 22 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 30000 per vehicle (one-way)
  • Area shuttle service to the beach, shopping center, and ski area is offered for an extra charge

Children & extra bedsPay at property

  • Airport shuttle service for children costs USD 30000

ParkingPay at property

  • Self parking costs USD 20 per day

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 7:30 PM
  • The seasonal pool is open from November to April
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Crowne Plaza Hotel Santiago
  • Crowne Plaza Santiago Hotel
  • Crowne Plaza Santiago Santiago
  • Crowne Plaza Santiago an IHG Hotel
  • Crowne Plaza Santiago Hotel Santiago
  • Crowne Plaza Santiago
  • Santiago Crowne Plaza
  • Crowne Plaza Santiago Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Crowne Plaza Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 20 per day.
  • Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 7:30 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Urbano 136 Restaurant offers Mediterranean cuisine. Nearby restaurants include La Hacienda Gaucha (4-min walk), La Terraza (5-min walk), and José Ramón 277: Chopería & Sanguchería (5-min walk).
  • Yes, an airport shuttle is available. The charge is USD 30000 per vehicle one-way.
  • Crowne Plaza Santiago has a spa and an outdoor pool, as well as a health club.
7,8.Good.
  • 2,0.Poor

    Hotel was closed, I did get moved to some other hotel but I would have liked to be informed of the change ahead of time, instead of wasting over 30 minutes to find the new hotel location

    Franck, 1 night trip, Dec 25, 2019

    Verified Orbitz guest review

  • 8,0.Very good

    July, 2019

    The Staff are absolutely fantastic! Available for every little need and so nice. I had a little trouble with heat and the hair dryer but that wasn't too bad. The location was great and everything you might need is on site. I would highly reccomend for the value.

    Susan, 2 night family trip, Jul 3, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    The location was pretty good and the lobby was very nice.

    3 night romance trip, May 31, 2019

    Verified Orbitz guest review

  • 8,0.Very good

    Be VERY careful at night within the immediate vicinity of this hotel. My iPhone was ripped out of my hands (i.e. stolen) by a guy riding down the sidewalk on a bike at a high rate of speed (on the same side of the street as the hotel, about a 30-second walk from the hotel’s entrance) at 8.15pm, last Wednesday night 5/22/19. The staff was helpful in allowing me to make the necessary phone calls shortly thereafter and also helped me use the guest computer next to the front desk. The room was comfortable. Nice bed. Great room rate.

    David, 2 night trip, May 21, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great location!! Walking distance to Bellavista and Listeria. Shower curtain was nasty!!

    3 night trip with friends, Apr 29, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Loved it!

    Great hotel in excellent location for walking around Santiago.

    John, 5 night romance trip, Apr 12, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great location. Excellent service.

    Great location. Easy walking distance to good restaurants and most of the important historical sights. Nice hotel bar with live local musicians. Staff was very welcoming. Older hotel but well maintained. We would definitely stay here again.

    Joshua, 3 night romance trip, Apr 11, 2019

    Verified Hotels.com guest review

  • 2,0.Poor

    Horrible management accusing us of things we didn’t do

    B, 1 night business trip, Apr 9, 2019

    Verified Orbitz guest review

  • 10,0.Exceptional

    All good, friendly and helpful staff, service was good

    darren, 2 night romance trip, Apr 7, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Great position excellent staff, corridors a bit tired

    4 night romance trip, Mar 8, 2019

    Verified Expedia guest review

See all 87 reviews