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All properties in Monterrey, Nuevo Leon, Mexico

Crowne Plaza Monterrey

4-star hotel with 2 restaurants, near Auditorium Pabellón M

  • Free WiFi and free parking
From
ZAR 967

Image gallery

  • Pool
  • Pool
  • Indoor Pool
  • Indoor Pool
  • Pool
Pool. Image 1 of 155.
1 / 155Pool
8,8.Fabulous.
  • The hotel was outdated. The hotels ac didn’t cool enough and the most disappointing thing…

    May 31, 2021

  • Everyone was very nice

    May 29, 2021

See all 377 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Walkable
Easy parking
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 403 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Monterrey Centro
  • Macroplaza - 11 min walk
  • Alameda - 26 min walk
  • Museo del Obispado - 44 min walk
  • Auditorium Pabellón M - 4 min walk
  • Basilica de Guadalupe - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Standard Room, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Deluxe Room, Non Smoking
  • Executive Room, 2 Double Beds, Non Smoking
  • Superior Room, 2 Double Beds, Non Smoking
  • Presidential Suite, 1 King Bed, Non Smoking

What’s around

Landmarks

  • In Monterrey Centro
  • Macroplaza - 11 min walk
  • Alameda - 26 min walk
  • Museo del Obispado - 44 min walk
  • Auditorium Pabellón M - 4 min walk
  • Basilica de Guadalupe - 15 min walk
  • Cintermex - 2.5 mi / 4 km
  • Arena Monterrey - 2.6 mi / 4.2 km
  • Fundidora Park - 2.7 mi / 4.3 km
  • Estadio Universitario - 4.6 mi / 7.4 km

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive
  • Padre Mier Station - 9 min walk
  • General I. Zaragoza Station - 10 min walk
  • Fundadores Station - 17 min walk
map

At a glance

Hotel size

  • This hotel has 403 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3:00 PM-8:00 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Sauna

Working away

  • 24-hour business center
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (feet) - 893
  • Conference space size (meters) - 83

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Las Ventanas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Montana - This restaurant specializes in regional cuisine and serves lunch and dinner.

Lobby Bar - Onsite bar.

Small print

Also known as

  • Crowne Plaza Hotel Monterrey
  • Crowne Plaza Monterrey Hotel
  • Crowne Plaza Monterrey Monterrey
  • Crowne Plaza Monterrey an IHG Hotel
  • Crowne Plaza Monterrey Hotel Monterrey
  • Crowne Plaza Monterrey
  • Monterrey Crowne Plaza
  • Crowne Plaza Monterrey Hotel Monterrey
  • Crowne Plaza Monterrey Hotel

Optional extras

Continental breakfast is offered for an extra charge of MXN 180 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Monterrey does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 8:00 PM. Check-out time is 1 PM. Contactless check-out is available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Vips (3-min walk), Asador La Vaca Argentina (5-min walk), and La Puntada (6-min walk).
  • No, this hotel doesn't have a casino, but Casino Monterrey (8-min walk) and Casino Jubilee (8-min drive) are both nearby.
  • Crowne Plaza Monterrey has an indoor pool and a sauna, as well as a fitness center.
8,8.Fabulous.
  • 10,0.Exceptional

    Comfortable and convenient....good breakfast/brunch option....

    Prashant, 2 night business trip, May 17, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Excelente hotel

    Todo estuvo perfecto! el trato del personal fue excelente!

    Laura, 2 night business trip, Apr 19, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Excelente fin de semana

    La atención fue excelente como siempre. Desde que uno arriba son muy amables. En el restaurant del hotel, todo estuvo muy bien, desde el anfitrión, el mesero y la comida. La habitación muy tranquila y se puede dormir perfectamente, gracias a la doble puerta que maneja este hotel.

    Edgar, 1 night trip, Apr 16, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Awesome service and beautiful hotel

    Karen, 3 night business trip, Apr 9, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Old but still good!

    Great service, very comfortable even ghe rooms are a little old they were very clean. The pool was closed due to the pandemic, that was the only thing we were disappointed but we understand why!

    Sergio, 4 night family trip, Apr 6, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Excellent

    What I liked about the hotel is that it was very clean and has very good service, just a little outdated needs to be remodeled.

    Sandra, 2 night family trip, Mar 18, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Personal muy amable Almuerzo muy rico..limpieza y atencion muy amable todo el personal. Estoy muy satisfecha y lo recomiendo sin duda.

    1 night family trip, Mar 13, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Excellent service from staff and very clean just as mention on web.

    1 night family trip, Mar 12, 2021

    Verified Expedia guest review

  • 8,0.Very good

    It was ok. It’s a little out dated. Bed was comfortable.

    Vladimir, 1 night business trip, Mar 7, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The personal very friendly. Didn’t like the pandemia situation!

    9 night family trip, Feb 15, 2021

    Verified Expedia guest review

See all 377 reviews