Guests
All properties in Zapopan, Jalisco, Mexico

Holiday Inn Guadalajara Expo

3.5-star hotel with 2 restaurants, near Plaza del Sol

  • Free WiFi
From
ZAR 1,163

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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Lopez Mateos No. 2500, Zapopan, 45050, JAL, Mexico
8,2.Very good.
  • CUSTOMER SERVICE

    Feb 11, 2022

  • Bathroom was nasty sink plug duty horrible big name hotel nasty bathroom and is not cheap…

    Feb 4, 2022

See all 641 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Shopping
Dining options
Convenient
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 122 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Garden

What’s around

  • In Zona Expo
  • Plaza del Sol - 6 min walk
  • Expo Guadalajara - 27 min walk
  • Avienda Chapultepec - 3.1 mi / 5 km
  • US Consulate General Guadalajara - 3.6 mi / 5.7 km
  • La Gourmeteria Mall - 4.9 mi / 8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed
  • Standard Room
  • Premium Room
  • Standard Room, 1 King Bed, Pool View
  • Standard Room, 1 King Bed, City View (High Floor)
  • Standard Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds, City View (High Floor)
  • Suite, 1 Bedroom, City View
  • Suite, 1 Bedroom
  • Standard Room, 1 King Bed, Pool Access
  • Standard Room, 1 King Bed, Balcony, Pool View
  • Standard Room, 2 Double Beds, Accessible
  • Standard Room, 2 Double Beds, Pool Access, Pool View
  • Standard Room, 2 Double Beds, Pool View
  • Standard Room, 2 Double Beds, Balcony, Pool View
  • Standard Room, 2 Queen Beds, Accessible

What’s around

Landmarks

  • In Zona Expo
  • Plaza del Sol - 6 min walk
  • Expo Guadalajara - 27 min walk
  • Avienda Chapultepec - 3.1 mi / 5 km
  • US Consulate General Guadalajara - 3.6 mi / 5.7 km
  • La Gourmeteria Mall - 4.9 mi / 8 km
  • Guadalajara Country Club - 6.2 mi / 10 km
  • Andares Shopping Center - 6.5 mi / 10.5 km
  • Akron Stadium - 8.3 mi / 13.4 km
  • Jalisco Stadium - 9.3 mi / 15 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 34 min drive
map
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Lopez Mateos No. 2500, Zapopan, 45050, JAL, Mexico

At a glance

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (MXN 55 per night)
  • Uncovered onsite valet parking (MXN 55 per night)
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 1
  • Fitness facilities
  • Golfing nearby

Working away

  • Business center
  • Number of meeting rooms - 17
  • Conference space
  • Conference space size (feet) - 1
  • Conference space size (meters) - 0

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant La Fuente - This restaurant serves breakfast, lunch, and dinner.

El Kiosco - This café specializes in Mexican cuisine and serves breakfast and lunch.

La Jima - Onsite lobby lounge. Open select days.

Fees & policies

Optional extras

  • WiFi is available in public areas for MXN 186 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of MXN 280 per person (approximately)

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Uncovered self parking costs MXN 55 per night
  • Uncovered valet parking costs MXN 55 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

  • Crowne Plaza Guadalajara
  • Crowne Plaza Hotel Guadalajara
  • Guadalajara Expo Zapopan
  • Holiday Inn Guadalajara Expo Hotel
  • Holiday Inn Guadalajara Expo Zapopan
  • Holiday Inn Guadalajara Expo an IHG Hotel
  • Holiday Inn Guadalajara Expo Hotel Zapopan
  • Guadalajara Crowne Plaza
  • Crowne Plaza Guadalajara Hotel Guadalajara
  • Holiday Inn Guadalajara Expo
  • Holiday Guadalajara Expo

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Guadalajara Expo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Self parking costs MXN 55 per night. Valet parking costs MXN 55 per night.

  • Yes, there's an outdoor pool.

  • Sorry, pets aren't allowed, but service animals are welcome.

  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM.

  • Yes, there are 2 onsite restaurants, featuring Mexican cuisine. Nearby restaurants include Mr. Pampas Guadalajara (5-min walk), Karne Garibaldi (6-min walk), and Bistro La Bastille (8-min walk).

  • Holiday Inn Guadalajara Expo has an outdoor pool and a fitness center, as well as a garden.
8,2.Very good.
  • 6,0.Good

    d

    Andres, 3 night trip, Feb 16, 2022

    Verified Expedia guest review

  • 8,0.Very good

    Well this property was in good shape but you could tell it was older. It’s centrally located to several different plazas and if not a short taxi ride to other places. There vending machines did not work while I was there, and when I had breakfast it seemed like the staff was in a hurry to get rid of me. It could hav been a language barrier or something else I’m not sure but body language suggests they just wanted me gone. I’m not a rude person or anything. I had great service at dinner there and Francisco was really helpful in pointing me in the right direction, I lost my keycard but the staff was very accommodating in getting me a new one. The room was really nice and clean, although the cleaning staff took my 2nd keycard from the control pad and didn’t put it back. Nothing of mine was taken just the keycard they probably forgot. My overall experience was ok. They did take proper precautions for CoVid and I was happy for that. A nice place to stay.

    Sean Michael, 4 night trip, Dec 30, 2021

    Verified Expedia guest review

  • 6,0.Good

    Not the same as it used to be

    The hotel looks old and looks a lack of care in some areas. Used to be a pretty nice place but they have not been able to take good care of it

    Jorge Luis, 1 night family trip, Dec 11, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    The property is very old and without maintenance. The carpet is not clean (looks like an old casino carpet), and the overall of the room are very disgusting, not clean and without maintenance. I do not recommend at all. Employees were friendly, but this is one of the worst experiences staying in Holiday Inn

    Ebner, 4 night family trip, Dec 1, 2021

    Verified Expedia guest review

  • 6,0.Good

    No había ganchos para colgar la ropa, 3 veces los tuve que pedir… además, las toallas las pusieron usadas 1 día, al siguiente día aún estaban mojada

    Rogelio, 2 night family trip, Nov 12, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Everything normal

    Marisol, 1 night trip with friends, Nov 6, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Need room improvements

    I have stayed here before and it was great this time there was a few issues with the rooms

    IGNACIO, 1 night family trip, Oct 23, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Me and my husband just loved it, great place, great location, awesome staff.

    Miriam Garcia, 6 night family trip, Oct 7, 2021

    Verified Expedia guest review

  • 8,0.Very good

    I have no complaints about the area or the hotel other than rush hour is pretty intense

    Perla, 6 night business trip, Sep 19, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Great place to stay. Friendly staff.

    Oscar, 3 night romance trip, Sep 4, 2021

    Verified Expedia guest review

See all 641 reviews