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The Sutton Place Hotel - Vancouver

Luxury hotel with spa, near Robson Street

  • Free Internet
From
ZAR 3,170

Image gallery

  • Hotel Front
  • Hotel Front
  • Indoor Pool
  • Grand Room, 1 King Bed (Classic) - Living Area
  • Hotel Front
Hotel Front. Image 1 of 76.
1 / 76Hotel Front
845 Burrard St, Vancouver, V6Z2K6, BC, Canada
8,8.Fabulous.
  • hotel staff were super quick to respond to requests and they were so nice to upgrade us…

    Jul 17, 2021

  • It was disappointing that the lounge/bar/restaurant was not open. Also the parking fee is…

    Jul 5, 2021

See all 1,417 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Convenient
Dining options
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 397 smoke-free guestrooms
  • Housekeeping (on request)
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool

What’s around

  • In Downtown Vancouver
  • Robson Street - 1 min walk
  • Granville Street - 4 min walk
  • Vancouver Waterfront - 12 min walk
  • BC Place Stadium - 13 min walk
  • Canada Place - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room, 1 King Bed (Sutton)
  • Deluxe Room, 1 King Bed (Classic)
  • Executive Room, 1 King Bed (Classic)
  • Grand Room, 1 King Bed (Classic)
  • Premium Room, 1 King Bed (Classic)
  • Classic Room, 2 Queen Beds (Sutton)
  • Deluxe Room, 2 Queen Beds (Classic)
  • Room, 1 King Bed (Sutton)
  • Deluxe Room (1 King bed)
  • Executive Suite, 1 King Bed
  • Grand Suite, 1 King Bed
  • Premium Room, 1 King Bed
  • Room, 2 Queen Beds (Sutton)
  • Deluxe Room (2 Queen beds)

What’s around

Landmarks

  • In Downtown Vancouver
  • Robson Street - 1 min walk
  • Granville Street - 4 min walk
  • Vancouver Waterfront - 12 min walk
  • BC Place Stadium - 13 min walk
  • Canada Place - 13 min walk
  • Queen Elizabeth Theatre - 14 min walk
  • Vancouver Convention Centre - 14 min walk
  • Rogers Arena - 17 min walk
  • Granville Island Public Market - 24 min walk
  • Vancouver Aquarium - 33 min walk

Getting around

  • Vancouver International Airport (YVR) - 18 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 1 min drive
  • Pitt Meadows, BC (YPK) - 51 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 122 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 128 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 148 min drive
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 4 min drive
  • Vancouver Pacific Central Station - 7 min drive
  • Burrard Station - 5 min walk
  • Vancouver City Center Station - 6 min walk
  • Granville Station - 9 min walk
Profile: Downtown Vancouver

Profile: Downtown Vancouver

Downtown Vancouver sits at the base of the Stanley Park peninsular, in the northern/central part of the city. As well as being the primary business district, it is home to several major sports and entertainment venues.

The area is always bustling, with suited business folks and edgy fashionistas showing off the latest trends, creating a young and fast-paced vibe. An evening’s activity options are equally diverse, and might include anything from a Canucks ice-hockey game at the epic Rogers Arena or a classical concert at the grand 1920s era Orpheum theater.

map
See on map
845 Burrard St, Vancouver, V6Z2K6, BC, Canada

At a glance

Hotel size

  • This hotel has 397 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Onsite self parking (CAD 48.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Conference space
  • Conference space size (feet) - 1
  • Conference space size (meters) - 0
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1986
  • Elevator

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer (on request)

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Microwave (on request)

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna.

The spa is open select days.

Dining

Boulevard Kitchen - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Gerard Lounge - Onsite bar. Open daily.

News Cafe - Onsite coffee shop. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Hotel Sutton Place
  • Vancouver Sutton Place Hotel
  • The Sutton Place Hotel - Vancouver Hotel
  • The Sutton Place Hotel - Vancouver Vancouver
  • The Sutton Place Hotel - Vancouver Hotel Vancouver
  • Hotel Sutton Place Vancouver
  • The Sutton Vancouver Vancouver
  • Sutton Place Hotel
  • Sutton Place Hotel Vancouver
  • Sutton Place Vancouver
  • Sutton Place Vancouver Hotel
  • Vancouver Hotel Sutton Place
  • Vancouver Sutton Place

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CAD 48.00 per night with in/out privileges

Pets are allowed for an extra charge of CAD 40 per accommodation, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 7:00 AM to 11:00 PM.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: CAD 40.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Sutton Place Hotel - Vancouver does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 48.00 per night. Electric vehicle charging is available.
  • Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
  • Yes, pets are welcome. There's a charge of CAD 40 per accommodation, per stay, and there's also a deposit of CAD 40.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 4:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there's an onsite restaurant, Boulevard Kitchen. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include Black+Blue (3-min walk), Thierry (4-min walk), and Joe Forte's Seafood & Chop House (4-min walk).
  • No, this hotel doesn't have a casino, but Starlight Casino (26-min drive) is nearby.
  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Sutton Place Hotel - Vancouver also has a fitness center and spa services.
8,8.Fabulous.
  • 10,0.Exceptional

    We will definitely be back

    the hotel is beautiful, a wonderful location as well. Great service, the bed was extremely comfortable. Would definitely stay again. the pool was closed to public due to covid, but we were able to book a time slot and had the entire area to ourselves, which was an awesome treat :)

    Victoria, 1 night trip, May 23, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Beautiful amneties and very friendly stuff

    Great location beautiful view , very friendly stuff and absolutely beautiful hotel .. nice swimming pool anf hot tub ..nice restaurant too:)

    Natalia, 2 night trip with friends, May 7, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The Sutton Place Hotel, once was former Chinese President stays, beautiful and cleanliness. I like the receptionist, very professional and friendly. Will come and stay for more nights. I hope so. Much Appreciated. Good job.

    1 night trip, Apr 24, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    A beautiful evening

    It was only 1 night but my wife & i enjoyed our stay. We will be planning to back for at least a weekend stay.

    Alvin, 1 night trip, Apr 23, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Very clean, and conveniently located. Staff are courteous

    3 night family trip, Apr 16, 2021

    Verified Expedia guest review

  • 6,0.Good

    Declining Hotel,I would not recomend

    The room was ok, with very soft King bed. There is not a hot breakfast option, no lunch menu and a limited over priced restaurant/ Oyster bar. The in room coffee service was so terrible we ended up paying $30 for instant starbucks coffee, which I am not a fan of, but, was much better then the provided nescafe in room service. The fridge was controlled by a remote light switch which when turned off to switch off light diconnected the fridge. Spoiled in excess of $50 worth of leftovers, using the fridge. The Hotel is in decline and is noticeable in the details that are sub par. Such as peeling wall paper, stained lobby chairs and carpeting. The Hotel has a fire hall directly behind it and the sirens from rescue vehicles continued day and night.

    4 night trip, Apr 14, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Made reservations for 2 rooms under my name for 3 nights one room for me and another room for my friend and not clear on the credit if each of us is entitled for the 26 dollars daily credit. Only used first day it is credited but the next time that it’s being used looks like not credited. Anyway the location is great and sanitizing is good.

    3 night trip, Apr 7, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Good location, good services, good facilities. One of the best in Vancouver

    2 night romance trip, Apr 6, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Great stay, great place

    They were great. My flight arrived at 7am. I was allowed to check in early thanks to somebextra effort by the cleaning staff. Super comfortable beds. My only complaint was there was some construction on one of the floors so it was a little noisy, however they did there best to minimize it.

    Mike, 4 night business trip, Apr 5, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Staff was very professional and genuine.

    2 night trip, Apr 5, 2021

    Verified Expedia guest review

See all 1,417 reviews