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All properties in Punta Cana, La Altagracia, Dominican Republic
1 room, 2 adults

Hyatt Ziva Cap Cana - All Inclusive

5-star5 stars
Great for familiesThis property has good facilities for families.
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000, Dominican Republic

Upscale beachfront property with free water park, near Juanillo Beach
  • Free WiFi in lobby and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We will definitely comeback! Mar 17, 2020
  • Wonderful hotel. Well designed. Beautiful outside areas. Water park a great added bonus. Feb 24, 2020

Hyatt Ziva Cap Cana - All Inclusive

  • Resort View Junior Suite Double
  • Resort View Junior Suite King
  • Ocean View One Bedroom Grand Master Suite
  • Ocean View One Bedroom Master Suite
  • Ocean Front Junior Suite Double
  • Ocean Front Junior Suite King
  • Ocean Front Junior Suite Swim Up King
  • Junior Suite Swim Up Double
  • Junior Suite Swim Up King
  • Club Ocean View Junior Suite Double
  • Club Ocean View Junior Suite King
  • Club Junior Suite Swim Up Double
  • Club Junior Suite Swim Up King
  • Ocean View Junior Suite Double
  • Ocean View Junior Suite King
  • Junior Suite Double
  • Ocean View One Bedroom Master Swim Up Suite
  • Junior Suite King

What’s around Hyatt Ziva Cap Cana - All Inclusive

Landmarks

  • On the waterfront
  • Juanillo Beach - 6 min walk
  • Indigenous Eyes Ecological Park - 2.8 mi / 4.5 km
  • Punta Cana Beach - 3.7 mi / 6 km
  • Punta Espada Golf Course - 3.7 mi / 6 km
  • La Cana Golf Course - 5.7 mi / 9.2 km
  • Scape Park - 6.4 mi / 10.3 km
  • Downtown Punta Cana - 12.6 mi / 20.4 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 17 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 375 rooms
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is 11:00 AM
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free babysitting/childcare

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Payment types at the property

* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 6 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 4
  • Waterslide
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Free water park access
  • Beach umbrellas
  • Lazy river
  • Number of spa tubs - 2
  • Beach towels
  • Pool cabanas (surcharge)
  • Sauna
  • Swim-up bar 1
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 16
  • Conference space
  • Conference space size (feet) - 14488
  • Conference space size (meters) - 1346
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 7
  • Year Built - 2019
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Balcony or patio
  • Separate sitting area
Freshen up
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

The onsite spa has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Tempest Table - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Noodle & Thread - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

The Chinola - This beachfront restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Navigator Grill - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Hyatt Ziva Cap Cana - All Inclusive’s small print

Also known as

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Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 9:00 AM to 7:00 PM.
  • Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

    This property advises that enhanced cleaning and safety measures are currently in place.

    Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

    Personal protective equipment, including masks, will be available to guests.

    For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hyatt Ziva Cap Cana - All Inclusive

    • Is there a pool at Hyatt Ziva Cap Cana - All Inclusive?
      Yes, there are 4 outdoor pools. Guests have pool access from 9:00 AM to 7:00 PM.
    • Are pets allowed at Hyatt Ziva Cap Cana - All Inclusive?
      Sorry, pets and service animals aren't allowed.
    • Is parking offered at Hyatt Ziva Cap Cana - All Inclusive?
      Yes, there's free valet parking.
    • Is airport shuttle service offered by Hyatt Ziva Cap Cana - All Inclusive?
      Yes, an airport shuttle is available.
    • What are the check-in and check-out times at Hyatt Ziva Cap Cana - All Inclusive?
      You can check in from 3:00 PM to 11:30 PM. Check-out time is 11:00 AM.
    • Are there restaurants at or near Hyatt Ziva Cap Cana - All Inclusive?
      Yes, there are 6 onsite restaurants.

    Recent reviews

    Fabulous 8,6 From 68 reviews

    Exceptional 10,0
    Great place getting up to speed after opening
    Beautiful resort. Will be better in a few months once staff is up to speed. Best all inclusive buffet food/selection. Great / flavorful drinks. Well run water park that was great for adults and kids. Would go back!
    Charles, us6 night family trip
    Poor 2,0
    Hotel not ready, safety issues, terrible service
    The front desk service at this hotel is terrible. We did not get the room we were supposed to get and it took 10 hours to get it. We got our room at 10:30 pm instead of at 3 in the afternoon as they initially stated when we arrived at 1 pm. The rooms are not ready for people to stay in. One of our family members got nails in their foot from leftover materials from the furniture in the room. (see photo) Barb wire at the water park got stuck in another family member’s foot. No quick medical support despite having so staff members around. They were clueless. - No hot water for the first two days. - Side door to the adjacent suite did not lock properly. - Fridge did not work for 3 days. - Only one restaurant was open for dinner outside the buffet. - Took two hours to get seated and an hour to get the food at the one open restaurant. Crazy that they only have one restaurant open for a huge resort.
    us5 night family trip

    Hyatt Ziva Cap Cana - All Inclusive

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