Guests
All properties in Chapala, Jalisco, Mexico

HS HOTSSON Smart Chapala

3.5-star hotel in Chapala with spa and outdoor pool

  • Free WiFi and free parking
From
ZAR 885

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 15.
1 / 15Outdoor Pool
Carretera Guadalajara-Chapala 8890, Chapala, 45908, JAL, Mexico
8,6.Fabulous.
  • Great service and beautiful view of the lagoon.

    Jun 21, 2021

  • For my taste the bed was a bit har, not used to that when I go to hotels. AlsoI thought…

    Mar 28, 2021

See all 149 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 71 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • Sierra De San Juan Cosala - 11 min walk
  • Lake Chapala - 2.5 mi / 4.1 km
  • Jesus Gonzalez Gallo Cultural Center - 2.9 mi / 4.6 km
  • Chapala Malecon - 3.1 mi / 4.9 km
  • Ajijic Malecon - 6.2 mi / 9.9 km
  • Chula Vista Country Club - 4.4 mi / 7.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, Non Smoking

Location

Carretera Guadalajara-Chapala 8890, Chapala, 45908, JAL, Mexico
  • Sierra De San Juan Cosala - 11 min walk
  • Lake Chapala - 2.5 mi / 4.1 km
  • Jesus Gonzalez Gallo Cultural Center - 2.9 mi / 4.6 km

What’s around

Landmarks

  • Sierra De San Juan Cosala - 11 min walk
  • Lake Chapala - 2.5 mi / 4.1 km
  • Jesus Gonzalez Gallo Cultural Center - 2.9 mi / 4.6 km
  • Chapala Malecon - 3.1 mi / 4.9 km
  • Ajijic Malecon - 6.2 mi / 9.9 km
  • Chula Vista Country Club - 4.4 mi / 7.1 km
  • Tobolandia - 5 mi / 8 km
  • San Juan Cosala Boardwalk - 10.7 mi / 17.3 km
  • Church of San Juan Cosala - 11 mi / 17.7 km
  • Arena VFG - 19 mi / 30.6 km
  • Parroquia del Senor del Monte - 17.1 mi / 27.5 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 27 min drive

At a glance

Hotel size

  • This hotel has 71 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Free reception

Things to do

  • Outdoor pool
  • Full-service spa
  • Spa treatment room(s)

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

SR SPA has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Dining

VISTA HERMOSA - Onsite restaurant.

Small print

Also known as

  • HS HOTSSON Smart Chapala Hotel Chapala
  • HS HOTSSON Smart Chapala Hotel
  • HS HOTSSON Smart Chapala Chapala

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, HS HOTSSON Smart Chapala does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, VISTA HERMOSA . Nearby restaurants include Nuevo Cafe Paris (2.8 mi), Delicias (3.2 mi), and Taco Lake (4.2 mi).
  • HS HOTSSON Smart Chapala has a spa and an outdoor pool, as well as a Turkish bath.
8,6.Fabulous.
  • 10,0.Exceptional

    The rooftop restaurant has a spectacular view of Chapala and the lake.

    7 night family trip, Mar 8, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Excelente ubicación , limpio y agradable , estacionamiento seguro

    Gerardo, 2 night family trip, Jan 8, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Everything was great the service was amazing I really recommend this place

    9 night family trip, Dec 14, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Nellie the manager was excellent. I would recommend this place any time

    Dorian, 1 night romance trip, Nov 21, 2020

    Verified Expedia guest review

  • 8,0.Very good

    rock hard beds and no sterno lit so buffet was cold

    greg, 2 night family trip, Nov 19, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    leasant Stay

    Clean, comfortable, modern, great view of the lake. Safe covered parking. Remote so no walking access to anything and no onsite restaurant or bar. Did have a vending machine with 30 peso Pacifico! Divided highway makes heading North to Guadalajara a chore but easy route into Chapala or Ajijic.

    WILLIAM D, 1 night trip, Mar 18, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Great hotel. Suggestion two keys per room. When multiple guests in room, key needs to stay inserted for air and lights to remain in. If one guest leaves room, then needs to wait outside if other guest is showering and can’t come to door.

    2 night family trip, Mar 13, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    The restaurant was not open for evening only breakfast

    2 night romance trip, Mar 10, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Very nice, great price, clean .people were very nice very secure guarded gate . Sell beer out of the vending machine great price .

    2 night trip, Feb 29, 2020

    Verified Travelocity guest review

  • 8,0.Very good

    The 24 hr. front gate security and inside parking were nice.

    Wylie, 1 night trip with friends, Feb 16, 2020

    Verified Expedia guest review

See all 149 reviews