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pentahotel Brussels City Centre

4.0 star property
4-star hotel with restaurant, near La Grand Place

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pentahotel Brussels City Centre

Photo gallery for pentahotel Brussels City Centre

Bar (on property)
Premium bedding, in-room safe, blackout curtains, free WiFi
Breakfast, lunch, dinner served; Modern European cuisine
Shower, rainfall showerhead, designer toiletries, hair dryer
Fitness facility

Overview of pentahotel Brussels City Centre

8,4

Very good

Property highlights

  • Parking available
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities
Map
Chaussee De Charleroi 38, Brussels, 1060
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Arcade/game room
  • Library
For families
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

View all photos for penta Plus Room

Premium bedding, in-room safe, blackout curtains, free WiFi

penta Plus Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Penta Junior Suite

Premium bedding, in-room safe, blackout curtains, free WiFi

Penta Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Standard Room

Premium bedding, in-room safe, blackout curtains, free WiFi

penta Standard Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Single Room

Premium bedding, in-room safe, blackout curtains, free WiFi

penta Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

About this area

What's nearby

  • In Sint-Gillis
  • La Grand Place - 26 min walk
  • Avenue Louise - 1 min drive
  • Royal Museums of Fine Arts of Belgium - 4 min drive
  • Royal Palace of Brussels - 4 min drive
  • Manneken Pis Statue - 6 min drive
  • European Union Parliament Building - 6 min drive
  • Brussels Christmas Market - 8 min drive
  • Tour & Taxis - 8 min drive
  • Mini-Europe - 15 min drive
  • King Baudouin Stadium - 15 min drive

Getting around

  • Brussels Airport (BRU) - 22 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 47 min drive
  • Antwerp (ANR-Antwerp Intl.) - 49 min drive
  • Brussels-Chapel Station - 18 min walk
  • Brussels-Luxembourg Station - 21 min walk
  • Brussels (ZYR-Brussels Midi Train Station) - 21 min walk
  • Faider Tram Stop - 2 min walk
  • Stéphanie Tram Stop - 3 min walk
  • Janson Tram Stop - 7 min walk

Restaurants

  • Café Wiltcher's (Steigenberger Grandhotel Brussels - 3 min walk
  • Loui Bar & Restaurant - 3 min walk
  • Le Prince - 1 min walk
  • Babdar - 1 min walk
  • Stella - 1 min walk

About this property

pentahotel Brussels City Centre

Pentahotel Brussels City Centre puts you within a 10-minute drive of La Grand Place. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Pentalounge, which serves Modern European cuisine and is open for breakfast, lunch, and dinner. Fellow travelers say great things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Faider Tram Stop is steps away and Stéphanie Tram Stop is 3 minutes.

Languages

Arabic, Dutch, English, French, German, Romanian, Russian, Spanish, Turkish

Sustainability

Sustainability practices

Electric car charging station
Energy-saving switches
Change of bedsheets on request
Change of towels on request
Comprehensive food waste policy
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 202 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, up to 44 lbs per pet)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 22 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms
  • Computer station
  • Conference space (3261 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Arcade/game room
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 39
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch Smart TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Pentalounge - This restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 25 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.24 per room, per night

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately EUR 26 for adults and EUR 13 for children
  • Early check-in can be arranged for an extra charge of 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Hosted evening meal costs EUR 55

Children & extra beds

  • Rollaway beds are available for EUR 25.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 25.00 per night
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Self parking costs EUR 22 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

Frequently asked questions

Does pentahotel Brussels City Centre offer free cancellation for a full refund?
Yes, pentahotel Brussels City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at pentahotel Brussels City Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at pentahotel Brussels City Centre?
Yes, dogs are welcome, with a maximum weight of 44 lbs per pet. There's a charge of EUR 20 per pet, per night, and there's also a deposit of EUR 25.00 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at pentahotel Brussels City Centre?
Yes. Self parking costs EUR 22 per day. Electric vehicle charging is available.
What are the check-in and check-out times at pentahotel Brussels City Centre?
You can check in from 3:00 PM - midnight. There's a 100% charge for early check-in (subject to availability). Check-out time is noon. Contactless check-out is available.
What is there to do at pentahotel Brussels City Centre and nearby?
Pentahotel Brussels City Centre has a 24-hour fitness center and an arcade.
Are there restaurants at or near pentahotel Brussels City Centre?
Yes, Pentalounge offers Modern European cuisine.
What's the area around pentahotel Brussels City Centre like?
Pentahotel Brussels City Centre is in Sint-Gillis, a short 2-minute walk from Faider Tram Stop and 4 minutes' walk from Avenue Louise.

Reviews

8,4

Very good

8,8/10

Cleanliness

8,4/10

Staff & service

8,4/10

Amenities

8,6/10

Property conditions & facilities

8,2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nicestay
Good location; friendliness staff; large rooms.
gary, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Corinne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Margareta, 2-night trip
Verified Hotels.com guest review

6/10 Good

Great location but understaffed and undertrained. Hotel doesn’t do deep cleaning.
Verified Expedia guest review

10/10 Exceptional

Nice and enjoyable.
Sandipan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel, good ambiance
Shado, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rooms were spacious and bed was quite comfortable. Staff at front desk were very friendly and helpful with showing us the places that we wanted to see as well as a few other beautiful sites
Scott, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This hotel is no longer in OLD TOWNE. Hotel was clean, bed comfy, pillows(not so much)! Breakfast 😋 Walkable to grrreat restaurants Hotel staff VERY helpful.
david, 3-night romance trip
Verified Expedia guest review

4/10 Fair

The room was dark and a bit dirty. The main problem though was that all of the door slam heavily (loudly), especially the stairway. Our room was situated on the first floor near the stairwell so the door slammed loudly all night long and early in the morning. Really basic guest comfort was ignored.
6-night trip
Verified Hotels.com guest review

8/10 Very good

Nisha, 2-night trip
Verified Hotels.com guest review