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InterContinental Nairobi, an IHG Hotel

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Club Twin Room (Floor Intercontinental) | View from room
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Club Room, 1 King Bed (IC) | View from room
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Combined shower/tub, free toiletries, hair dryer, bathrobes

Overview of InterContinental Nairobi, an IHG Hotel

InterContinental Nairobi, an IHG Hotel

5.0 star property
Luxury hotel in Nairobi Central Business District with 2 restaurants and outdoor pool

8,4/10 Very good

266 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
City Hall Way, P O Box 30353, Nairobi, Nairobi, 00200

Room options

About this area

What's nearby

  • In Nairobi Central Business District
  • Nairobi National Park - 22 min drive

Getting around

  • Nairobi (WIL-Wilson) - 13 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 17 min drive
  • Nairobi Station - 17 min drive
  • Syokimau Station - 23 min drive
  • Syokimau SGR Railway Station - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Garden Square Restaurant - 3 min walk
  • Pointzero Cafe - 5 min walk
  • Embassy House - 5 min walk
  • Panda Chinese Restaurant - 5 min walk
  • Simmers Bar & Restaurant - 6 min walk

About this property

InterContinental Nairobi, an IHG Hotel

InterContinental Nairobi, an IHG Hotel is just 2.8 mi (4.5 km) from the airport and offers a shuttle (available 24 hours) for KES 4000 per vehicle one-way. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. An outdoor pool, a poolside bar, and a 24-hour fitness center are other highlights at this luxurious hotel. The pool and room service get great marks from fellow travelers.

Languages

Arabic, English, French, German, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 326 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Golfing nearby

Working away

  • Business center
  • 10 meeting rooms
  • Conference space (13596 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1968
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • 24-hour fitness center
  • An outdoor pool
  • Spa services
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Well-lit path to entrance

Languages

  • Arabic
  • English
  • French
  • German
  • Swahili

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately KES 2800 per person
  • Airport shuttle service is offered for an extra charge of KES 4000 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for KES 3500.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

InterContinental Hotel Nairobi
InterContinental Nairobi
Nairobi InterContinental
Intercontinental Nairobi Hotel Nairobi
InterContinental Nairobi Hotel
InterContinental Nairobi
InterContinental Nairobi, an IHG Hotel Hotel
InterContinental Nairobi, an IHG Hotel Nairobi
InterContinental Nairobi, an IHG Hotel Hotel Nairobi

Frequently asked questions

Does InterContinental Nairobi, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Nairobi, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at InterContinental Nairobi, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at InterContinental Nairobi, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at InterContinental Nairobi, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at InterContinental Nairobi, an IHG Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by InterContinental Nairobi, an IHG Hotel?
Yes, an airport shuttle is available. The charge is KES 4000 per vehicle one-way.
What are the check-in and check-out times at InterContinental Nairobi, an IHG Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at InterContinental Nairobi, an IHG Hotel and nearby?
InterContinental Nairobi, an IHG Hotel has an outdoor pool and a 24-hour fitness center, as well as a sauna.
Are there restaurants at or near InterContinental Nairobi, an IHG Hotel?
Yes, there are 2 onsite restaurants. Nearby restaurants include Garden Square Restaurant (3-min walk), Pointzero Cafe (5-min walk), and Embassy House (5-min walk).
What's the area around InterContinental Nairobi, an IHG Hotel like?
InterContinental Nairobi, an IHG Hotel is in Nairobi Central Business District, a short 6-minute walk from Kenyatta International Convention Centre and 9 minutes' walk from City Market. Travelers love the hotel's prime location.

Reviews

8,4

Very good

8,5/10

Cleanliness

8,8/10

Staff & service

8,3/10

Amenities

7,8/10

Property conditions & facilities

Reviews

2/10 Poor

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dalit, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not really 5 star hotel
We had a very bad experience in this hotel. At 2:30 am someone started knocking at our door at least 3 times. I woke up and when I opened the door, there was the bell boy bringing a suitcase that was not ours. After he noticed he got the wrong room, he apologized and left. It was almost impossible for us to get back to sleep and we felt tired all day long. It is unbelievable that a "5 star" hotel has this type of mistakes. Also, when checking out, we got a different rate than what was initially booked in Hotels.com, we were running late for our flight so we just paid and left. Will never stay at any of their hotels again. Terrible experience
Sergio, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great Staff but hotel needs renovations
The staff is helpful and friendly and really made our stay. The hotel needs a facelift though and really doesn’t live up to its five star rating. If it weren’t for the staff, we wouldn’t go back.
Martina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is a classic and, as such, a bit dated but not in a bad way. Always clean. You can’t beat the location in CBD. The staff and service are absolutely the best. The high security at the front gate is a bit jarring, but necessary now a days.
Timothy, 3-night trip
Verified Expedia guest review

8/10 Very good

The staff was very friendly and helpful, the downside was the restaurant. The staff was incredibly slow and the food was sub par. Breakfast was fine, but the two times we ate there for dinner was awful. The waitstaff would 40 min to bring water and the food took even longer.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Mohamed, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rooms are clean and the staff are kind.
SEONGWON, 4-night business trip
Verified Hotels.com guest review

6/10 Good

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

prashant, 2-night business trip
Verified Hotels.com guest review