Keio Plaza Hotel Tokyo

Photo gallery for Keio Plaza Hotel Tokyo

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
View from room
1 bedroom, down comforters, minibar, in-room safe

Overview of Keio Plaza Hotel Tokyo

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Keio Plaza Hotel Tokyo

4.5 star property
Luxury hotel with 10 restaurants, near Shinjuku Mitsui Building

8,6/10 Fabulous

1 000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330
Main amenities
  • Daily housekeeping
  • 10 restaurants and 5 bars/lounges
  • Breakfast available
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • 24-hour room service
  • 3 coffee shops/cafes
  • Babysitting
  • Airport shuttle
  • 24-hour front desk
  • Computer station
For families
  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 15 min walk
  • Meiji Jingu Shrine - 4 min drive
  • Tokyo National Olympic Stadium - 4 min drive
  • Shibuya Crossing - 15 min drive
  • Waseda University - 15 min drive
  • Tokyo Midtown - 15 min drive
  • Roppongi Hills - 18 min drive
  • Nippon Budokan - 16 min drive
  • Tokyo Imperial Palace - 16 min drive
  • Tokyo International Forum - 18 min drive

Getting around

  • Haneda Airport (HND) - 37 min drive
  • Narita Intl. Airport (NRT) - 53 min drive
  • Shinjuku Station - 8 min walk
  • Minami-Shinjuku Station - 12 min walk
  • Seibu-Shinjuku Station - 12 min walk
  • Tochomae Station - 3 min walk
  • Nishi-shinjuku Station - 7 min walk
  • Shinjuku-nishiguchi Station - 9 min walk
  • Airport shuttle (surcharge)

About this property

Keio Plaza Hotel Tokyo

Placing you 0.8 mi (1.3 km) from Shinjuku Gyoen National Garden and 2.4 mi (3.9 km) from Waseda University, Keio Plaza Hotel Tokyo offers an airport shuttle at scheduled times for JPY 3200 per person. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at スーパーブッフェ グラスコート, one of 10 restaurants, which serves fusion cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel is also 5.4 mi (8.7 km) from Nippon Budokan and 5.6 mi (9.1 km) from Tokyo Imperial Palace. Fellow travelers like that it's just a short walk to public transportation: Tochomae Station is 3 minutes away and Nishi-shinjuku Station is 7 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 1455 rooms
  • Arranged over 47 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (JPY 1000 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle from 6:00 AM to 5:30 PM*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • 3 coffee shops
  • 24-hour room service

Traveling with children

  • Children stay free
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Baby bath
  • Bed rails

What to do

  • Shopping

Working away

  • Meeting room
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Bike storage

Facilities

  • 2 buildings/towers
  • Built in 1971
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Seasonal outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Bicycle parking

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Slippers
  • Children's slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free extra futon
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

スーパーブッフェ グラスコート - This buffet restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner.
フレンチ&イタリアン デュオ・フルシェット - This restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required. Open select days.
鉄板焼 やまなみ - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
和食 かがり - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
寿司 久兵衛 - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of JPY 3500 for adults and JPY 2500 for children (approximately)
  • Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for JPY 6100.0 per day
  • Airport shuttle for children between the ages of 1 and 12 costs JPY 1600 (one-way)

Parking

  • Self parking costs JPY 1000 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July 16 to August 31

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

Also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Frequently asked questions

Overall score and ratings

8,6

Fabulous

9,0/10

Cleanliness

8,7/10

Staff & service

8,5/10

Amenities

8,6/10

Property conditions & facilities

8,6/10

Eco-friendliness

6/10 Good

Procedure Over Guests
Hotel itself and restaurants were good, however, service at the front desk was disappointing. Having spent 3 nights in their Premiere Lounge room and having an “Executive member” card, I was told to pay an extra $75 to extend check out for just one hour despite having to care for my disabled son which they were well aware of. Seems procedure is more important than empathy for its guests.
Wayne, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wayne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Yuriko, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Zenko, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

8/10 Very good

Grace, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Not friendly, no room make up
Not friendly, no room was cleaned any day, felt abandoned by the hotel during quarantine, money thrown away in such hotel.
Marco Aurelio, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Grace, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Zachariah, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

4 star hotel
nice hotel nice view reasonable price
Rodrigo, 1-night trip with friends
Verified Hotels.com guest review