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Luxury hotel with 1 outdoor pools, connected to a shopping center, near Pacific Centre Shopping Mall
The breakfast options are limited and tasteless so I would not recommend adding the…
Apr 27, 2022
Overall great location and hotel. However, room carpet and windows were very dirty
May 2, 2022
This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Individually-wrapped food options are available for breakfast and lunch.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
*See fees & policies for additional details or extra charges
Moon & Yaser were both very helpful. Beautiful hotel in a great location! 5 Stars
Cynthia, 1 night family trip, Apr 26, 2022
Verified Hotels.com guest review
Staff neede to be more informed on current hours for lounge and dinni g room. We were told Happy Hour at the Grain was 3 - 6 but actually 3 - 5 so we missed it after our meetings. Told that Mosiac did not serve dinner but they do.
George, 4 night business trip, Apr 25, 2022
Verified Hotels.com guest review
excellent
Donnavie, 6 night trip, Apr 25, 2022
Verified Hotels.com guest review
The room was lovely and the bed was comfortable. There was a large school group staying at the hotel and we were unfortunate enough to have an adjoining room with some very noisy girls, which was disappointing. Otherwise great location and would stay again.
Andrea, 3 night trip, Apr 20, 2022
Verified Hotels.com guest review
Amazing location in downtown Vancouver! The room was clean and good size. It’s close to many restaurants and cafés with Vegan options. That’s one of the main reasons we stayed there and we’re glad we did.
Danae, 6 night family trip, Apr 16, 2022
Verified Hotels.com guest review
The hotel wall is thin and can hear noise from next door. I request room change but hotel very full and fortunately the next day neighbour is not that noisy. The location cannot be complained becasue it has Macdonalds, Tim Horton and walkable to CF Pacific Centre. The downside is a bit old and need renovation.
7 night trip, Mar 31, 2022
Verified Hotels.com guest review
This stay was just ok. It stated by me calling to say this was my first trip since COVID to celebrate a friends birthday. I was hoping they could do something fun or special and it was No. sorry: then we rented a movie and it kept glitching. We wanted to be refunded and watch the film again the next night and they said No! Sorry. I just am tired of customer service that has no human element to it. I want to feel like my experience is valued to the hotel and all people i intersected with had no expressions and we’re just robots doing their programmed job.
Christie, 3 night trip with friends, Mar 19, 2022
Verified Hotels.com guest review
Beautiful building, huge room, super comfortable and very covnenient position
Damien, 3 night trip, Mar 17, 2022
Verified Hotels.com guest review
I stayed with my daughter.We traveled without a car.Lacation is perfect!
Se, 4 night family trip, Mar 11, 2022
Verified Hotels.com guest review
Exceptional service. Great location. Delicious fish tacos.
JOHN A., 3 night business trip, Mar 9, 2022
Verified Hotels.com guest review