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All properties in South Portland, Maine, United States of America
1 room, 2 adults

DoubleTree by Hilton Hotel Portland

3,5-star3,5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
363 Maine Mall Rd, South Portland, ME, 04106, United States of America

3.5-star hotel with indoor pool, near Maine Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The service is always excellent. The staff is friendly and helpful. May 1, 2021
  • Front desk screwed up my bundles room credit and still charged my card after I confirmed…Apr 24, 2021

DoubleTree by Hilton Hotel Portland

from ZAR 1,425
  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Room, 1 Double Bed, Accessible, Non Smoking
  • Room, 1 Double Bed, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking

What’s around DoubleTree by Hilton Hotel Portland

Landmarks

  • Maine Mall - 1 min walk
  • Sable Oaks Golf Course - 17 min walk
  • Maine Military Museum - 3 mi / 4.8 km
  • Scarborough Downs - 3 mi / 4.9 km
  • Beech Ridge Motor Speedway - 3.1 mi / 4.9 km
  • Cross Insurance Arena - 6.4 mi / 10.3 km
  • Higgins Beach - 7.4 mi / 11.9 km
  • Twin Falls Golf Club - 3.3 mi / 5.3 km

Getting around

  • Portland Intl. Jetport Airport (PWM) - 8 min drive
  • Sanford, ME (SFM-Sanford Seacoast Regional) - 36 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 37 min drive
  • Portland Transportation Center - 6 min drive
  • Old Orchard Beach Station - 18 min drive
  • Saco Transportation Center - 18 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets stay free (dogs and cats only)

  • Up to 75 lbs

  • Pets must be supervised

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1973
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Bathrobes
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Blue Wave Grille - This restaurant serves breakfast, lunch, dinner, and light fare.

DoubleTree by Hilton Hotel Portland’s small print

Also known as

  • DoubleTree Hilton Hotel Portland
  • DoubleTree Hilton Portland
  • DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
  • Doubletree By Hilton Portland
  • DoubleTree by Hilton Hotel Portland Hotel
  • DoubleTree by Hilton Hotel Portland South Portland
  • DoubleTree by Hilton Hotel Portland Hotel South Portland

Policies

Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Optional extras

Rollaway beds are available for USD 10.00 per night

Full breakfast is offered for an extra charge of USD 11.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for DoubleTree by Hilton Hotel Portland

  • Does DoubleTree by Hilton Hotel Portland offer free cancellation for a full refund?
    Yes, DoubleTree by Hilton Hotel Portland does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Portland?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at DoubleTree by Hilton Hotel Portland?
    Yes, there's free self parking.
  • Is there a pool at DoubleTree by Hilton Hotel Portland?
    Yes, there's an indoor pool.
  • Are pets allowed at DoubleTree by Hilton Hotel Portland?
    Yes, cats and dogs stay free, with a maximum weight of 75 lbs per pet. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at DoubleTree by Hilton Hotel Portland?
    You can check in starting at 3 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near DoubleTree by Hilton Hotel Portland?
    Yes, there's an onsite restaurant, Blue Wave Grille. Nearby restaurants include LongHorn Steakhouse (3-min walk), UNO (5-min walk), and Panera Bread (10-min walk).
  • Is airport shuttle service offered by DoubleTree by Hilton Hotel Portland?
    Yes, a free airport shuttle is available.
  • What is there to do at DoubleTree by Hilton Hotel Portland and nearby?
    DoubleTree by Hilton Hotel Portland has an indoor pool and a fitness center.

Recent reviews

Very good 8,4 From 488 reviews

Very good 8,0
One wrong made right
When we arrived, the suite we reserved smelled like cigarettes. When I reported this to the front desk, they were extremely apologetic and set us up in an alternate room, gave us drink vouchers and reduced our rate. Their gestures to make up for the inconvenience met and ultimately surpassed my expectations and we had a great stay. The room was clean and comfortable and the floor was quiet.
Catherine, us2 night family trip
Fair 4,0
The pillows are thorny which made me sleepless. I still have to request for bath was and lotions.
patrick, us1 night family trip
Exceptional 10,0
Excellent
Excellent stay! Clean rooms and fantastic staff
Kimberly, us1 night trip
Fair 4,0
Sucked! Awful service!
Was great other then the face I was given misleading information so I booked the executive room by the information and details of the room being given to me by one of their desk people and he told me I could get the executive room and there would be a bathtub in it and I got there and then was told different so I paid 60$ more for a room I didn’t even sleep in because I can’t use showers due to my medical issues so they switched me rooms and downgraded my room by quite a bit and then wouldn’t even give me the difference of the money back from the rooms. Not impressed even a little considering the only reason I paid for the executive room was because I was told I would get one with a bath tub and then come to find out none of them have bathtubs so I ended up having to downgrade my room when I paid $60 more to be in the executive room! Complete crap, I shouldn’t of had to pay for the executive room when that wasn’t the room I was staying in and I should of been reimbursed the difference in the rooms considering their employee lied to me and told me I could get a executive room with a bathtub and he would make sure of it and then I get there and find out I paid $60 more for a better and bigger room just to have to switch rooms cause apparently none of the executive rooms have bathtubs!! That’s misleading someone into paying for a more expensive room and then not giving them what they paid for! Said the room had bathrobes and it didn’t have even one bathrobe in it!
Katrina, us2 night family trip
Exceptional 10,0
Best stay ever
My stay was excellent in every way.
Marcia, us1 night trip
Very good 8,0
Everything was fine, only issue was rooms windows were right next to the doubletree flags, and that night, the strong wind resulted in a lot of noise from those flags.
daniel, us1 night trip
Exceptional 10,0
A++++
Excellent hotel for a great price!
Ryan, us1 night family trip
Very good 8,0
Great location, close to airport, many places to get food, and much other activities.
Timothy, us1 night business trip
Good 6,0
No parking !!! Beds were too soft so you sink in them...
marcus, us1 night trip with friends
Exceptional 10,0
Love the cookies
Nice place overrall. Not sure i like that the bedrooms are a bit cramped due to the structure of the building being round and the toilet was super close to the bathroom door. Place is pet friendly if you don't mind barking dogs. Clean room. Bed isn't comfortable and neither are the 4 pillows that put on the bed but the location to everything is great.
Danielle, us1 night trip with friends

DoubleTree by Hilton Hotel Portland