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Sheraton Anchorage Hotel & Spa

3.5-star hotel with spa, near Anchorage Museum

  • Free WiFi
From
ZAR 2,275

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8,6.Fabulous.
  • Overall this Hotel was OK. I understand that some issues like no sit down dining was due…

    Mar 24, 2021

  • actual room was great, the only problems we had were parking for $20 dollars a nite, bar…

    Feb 20, 2021

See all 279 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Quiet
Safe
Easy parking
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 370 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Self parking

For families

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Downtown Anchorage
  • Anchorage Museum - 6 min walk
  • Anchorage 5th Avenue Mall - 11 min walk
  • Alaska Center for the Performing Arts - 14 min walk
  • Dena'ina Civic and Convention Center - 14 min walk
  • Alaska Regional Hospital - 2.5 mi / 4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Traditional Room, 1 King Bed, Non Smoking
  • Traditional Room, 2 Double Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Bay View
  • Deluxe Room, 2 Double Beds, Non Smoking, Bay View
  • Club Room, 1 King Bed, Non Smoking
  • Club Room, 2 Double Beds, Non Smoking
  • Junior Suite, 1 Bedroom, Non Smoking
  • Room, 1 Double Bed, Accessible, Non Smoking

Location

  • In Downtown Anchorage
  • Anchorage Museum - 6 min walk
  • Anchorage 5th Avenue Mall - 11 min walk

What’s around

Landmarks

  • In Downtown Anchorage
  • Anchorage Museum - 6 min walk
  • Anchorage 5th Avenue Mall - 11 min walk
  • Alaska Center for the Performing Arts - 14 min walk
  • Dena'ina Civic and Convention Center - 14 min walk
  • Alaska Regional Hospital - 2.5 mi / 4 km
  • Alaska Native Heritage Center - 6.2 mi / 10 km
  • Alaska Zoo - 8.9 mi / 14.3 km
  • Kincaid Park - 10.3 mi / 16.6 km

Getting around

  • Ted Stevens Anchorage International Airport (ANC) - 11 min drive
  • Anchorage, AK (MRI-Merrill Field) - 3 min drive
  • Anchorage Alaska Railroad Depot - 15 min walk

At a glance

Hotel size

  • This hotel has 370 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 4:00 PM-11:00 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 2 per room (up to 40 lbs)
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 22 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 24000
  • Conference space size (meters) - 2230
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1979
  • Elevator
  • ATM/banking
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • English
  • Filipino
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Ice Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Jade Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Anchorage Sheraton
  • Sheraton Anchorage Hotel Spa
  • Sheraton Anchorage & Anchorage
  • Sheraton Anchorage Hotel & Spa Hotel
  • Sheraton Anchorage Hotel & Spa Anchorage
  • Sheraton Anchorage Hotel & Spa Hotel Anchorage
  • Anchorage Sheraton Hotel
  • Hotel Sheraton Anchorage
  • Sheraton Anchorage
  • Sheraton Anchorage Hotel
  • Sheraton Hotel Anchorage

Optional extras

Self parking costs USD 22 per night with in/out privileges

Buffet breakfast is offered for an extra charge of USD 21 per person (approximately)

Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 50.00 per night

Pet deposit: USD 100 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sheraton Anchorage Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 22 per night.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 40 lbs per pet. There's a charge of USD 100 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 4:00 PM - 11:00 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Jade Restaurant. Nearby restaurants include White Spot Cafe (7-min walk), Midnight Sun Cafe (8-min walk), and Club Paris (10-min walk).
  • Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and make the most of other amenities like a 24-hour fitness center.
8,6.Fabulous.
  • 2,0.Poor

    Don't stay here, customer service is terrible

    Customer service from few selected people here was the most terrible during my stay. Possibly the worst experience I have ever had at ANY hotel and this may be the first bad review I have ever written. I booked a room with pre-paid breakfast which was a difference of about $40 extra for 2 people (versus the non-breakfast room), but once in the hotel, the breakfast system is a total mess. If you want pancakes, they are worth $10 and you cannot get ANYTHING else. You can’t get the value of what you paid back. In return, when I said this made not much sense and that I would post a review about this, the person at the desk Maegan made fun of me and she said she would laugh at my feedback/review. Both my husband and I had a similar bad experience with the female manager with black hair handling the breakfast. Note other than these 2 people other employees were very nice, but those 2 still managed to ruin our stay. I was originally planning to stay more nights here and now never again coming back.

    4 night trip, Nov 22, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Staff was friendly. Everything was okay.

    Amethyst, 1 night trip, Oct 5, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    I stayed here for 3 days while visiting family. The staff was very helpful and friendly, the location was ideal, and I had no complaints. The room was clean and I appreciated the fully stocked snacks at all hours! Would stay here again.

    Lucy, 4 night family trip, Oct 2, 2020

    Verified Expedia guest review

  • 6,0.Good

    A relic from the days gone by. Long gone are the days prior to covid19 the days when passerbyers on the streets where strolling for enjoyment.

    2 night trip, Sep 13, 2020

    Verified Expedia guest review

  • 4,0.Fair

    Disappointed

    The staff at the desk was very rude when we checked in. Not the experience we expected. She gave us zero information on the property or hotel. We expected the room to be a little bit better than It was, they never cleaned the room. When we called they said we have to request It and come down to pick up more towels. The area around the hotel is very suspect and shady

    Nicole, 2 night trip, Sep 10, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Quick, quiet get away

    Sheraton Anchorage is beautiful! I wanted a nice evening away from home to celebrate my birthday and they delivered. Services were limited because of COVID-19 but we made the most of it.

    Chawn, 1 night trip, Jun 22, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    the location is close to shopping, dinning and easy access to Hwy. like most places now there are quite a few homeless in the area but they did not bother us. Two adult women walking alone even late. although it is summer so it does not get dark. Unfortunately we stayed during the Covid mess so the restaurant, bar, fitness area, spa were all closed. overall I think it s a nice property and would stay again.

    Sue, 5 night family trip, Jun 18, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Comfortable stay

    The room was nice, comfortable beds, clean, and nice views. The restaurants and spa were closed due to covid, but that wasn't the hotel's fault, and there is no pool, but the room was comfy, and coffee, fridge in room a plus. Also, the location extremely convenient.

    Brenna, 4 night family trip, Jun 14, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The interior of the property was very well decorated. The room and the bathroom was well decorated and clean. The staff was very nice. Fresh salads and sandwhiches were brought into the gift shop during Covid which was a nice amenity

    1tpurist, 5 night trip, Jun 13, 2020

    Verified Orbitz guest review

  • 4,0.Fair

    The mattress we slept on has mold on it. I brought it up to the front desk and I was offered more sheets to remedy the issue. We left the hotel early because of it.

    Joseph, 3 night family trip, Jun 13, 2020

    Verified Expedia guest review

See all 279 reviews