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1 room, 2 adults

Sheraton Mexico City Maria Isabel Hotel

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • WiFi (surcharge)
  • Dry cleaning/laundry service
  • Elevator
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500, Mexico

4-star hotel with outdoor pool, near The Angel of Independence Monument
  • Great for families

    Good to know

    • Free cribs/infant beds
    • WiFi (surcharge)
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great stay in Mexico City, in the area of Reforma. The location is very safe, next to…Mar 25, 2021
  • Everything was perfect. Service, location, food. Mar 23, 2021

Sheraton Mexico City Maria Isabel Hotel

from ZAR 1,522
  • Classic, Guest room, 1 King, Danubio Tower
  • Classic, Guest room, 2 Double, Danubio Tower
  • Business Deluxe, Guest room, 1 King
  • Business Deluxe, Guest room, 1 Queen, Reforma Tower
  • Business Deluxe, Guest room, 2 Double, Reforma Avenue view
  • Business Deluxe, Guest room, 1 King, Reforma Avenue view
  • Deluxe Room, 2 Double Beds, Non Smoking, View
  • Business Deluxe Club, Club lounge access, Guest room, 1 King
  • Business Deluxe Club, Club lounge access, Guest room
  • Business Deluxe Club, Club lounge access, Guest room, 1 King
  • Business Deluxe Club, Club lounge access, Guest room
  • Alcove Suite, Club lounge access, 1 Bedroom Suite, 1 King
  • Junior Suite, Club lounge access, 1 Bedroom Junior Suite
  • Corner Suite, Club lounge access, 1 Bedroom Suite, 1 King

What’s around Sheraton Mexico City Maria Isabel Hotel

Landmarks

  • In Reforma
  • The Angel of Independence Monument - 2 min walk
  • U.S. Embassy - 4 min walk
  • Museo Nacional de Antropologia - 29 min walk
  • Reforma 222 - 9 min walk
  • Castillo de Chapultepec - 26 min walk
  • British Embassy - 5 min walk
  • Diana the Huntress Fountain - 8 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 28 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 55 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Sevilla Station - 13 min walk
  • Insurgentes Station - 13 min walk
  • Chapultepec Station - 20 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 756 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed*

  • Restrictions apply*

  • 1 per room (up to 40 lbs)

Internet

  • WiFi in public areas*

  • WiFi in rooms*

Transport

Transfers

  • Airport shuttle*

Parking

  • Onsite valet parking (MXN 170 per day)

  • Electric vehicle charging point on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Tennis on site
  • Spa services on site
  • Steam room
  • Fitness classes on site
  • Sauna
Working away
  • Business center
  • Conference space
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Sheraton Mexico City Maria Isabel Hotel’s small print

Also known as

  • Hotel Isabel Sheraton
  • Sheraton Maria Isabel Towers Mexico City
  • Sheraton Mexico City Maria Isabel Hotel
  • Sheraton Mexico City Maria Isabel
  • Sheraton Maria Isabel
  • Mexico City Sheraton
  • Sheraton Mexico City Maria Isabel Hotel Hotel
  • Sheraton Mexico City Maria Isabel Hotel Mexico City
  • Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City
  • Maria Sheraton
  • Sheraton Isabel
  • Sheraton Isabel Maria
  • Sheraton Maria
  • Sheraton Maria Isabel Hotel
  • Sheraton Maria Isabel Hotel & Towers
  • Sheraton Maria Isabel Hotel & Towers Mexico City
  • Sheraton Maria Isabel Towers

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Valet parking costs MXN 170 per day

Buffet breakfast is offered for an extra charge of MXN 345 for adults and MXN 173 for children (approximately)

Pets are allowed for an extra charge of MXN 2085.92 per pet, per stay, plus a one-time cleaning fee of MXN 1300

Service animals exempt from fees

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for MXN 199 per night (rates may vary)

WiFi is available in public areas for MXN 199 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Mexico City Maria Isabel Hotel

  • Does Sheraton Mexico City Maria Isabel Hotel offer free cancellation for a full refund?
    Yes, Sheraton Mexico City Maria Isabel Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Mexico City Maria Isabel Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Mexico City Maria Isabel Hotel?
    Yes. Valet parking costs MXN 170 per day. Electric vehicle charging is available.
  • Is there a pool at Sheraton Mexico City Maria Isabel Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Sheraton Mexico City Maria Isabel Hotel?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of MXN 2085.92 per pet, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sheraton Mexico City Maria Isabel Hotel?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Sheraton Mexico City Maria Isabel Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Fiebre de Malta (4-min walk), El Caminero (4-min walk), and Les Moustaches (4-min walk).
  • Is airport shuttle service offered by Sheraton Mexico City Maria Isabel Hotel?
    Yes, an airport shuttle is available.
  • What is there to do at Sheraton Mexico City Maria Isabel Hotel and nearby?
    Practice your swing on the tennis courts. Additional recreation onsite includes aerobics . Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna.

Recent reviews

Fabulous 8,8 From 1 290 reviews

Exceptional 10,0
Beautiful view of the Ángel from my room and you can walk it peacefully
us1 night family trip
Exceptional 10,0
Súper espectacular experiencia la mejor. Todo lls empleadoa son muy amables
Luis, us4 night family trip
Exceptional 10,0
Es un lugar muy bueno para quedarse. Tiene todos los lugares que necesitas. Pueden viajar en bus o metro.
Roberto, us2 night trip with friends
Exceptional 10,0
Great location and view!!
Cristina, us2 night trip with friends
Exceptional 10,0
The view was really nice!
Angelica, us4 night business trip
Very good 8,0
I would definitely recommend this hotel. Checking in was a breeze and the staff are very accommodating. And room was super clean. The locations is walking distance from the mall, Starbucks, restaurant and sight seeing.
us1 night romance trip
Exceptional 10,0
Weekend getaway
Super clean hotel in a great neighborhood. staff was excellent!
us1 night trip with friends
Exceptional 10,0
Excellent service and care during the pandemic! The hotel took every precautions to keep us safe during our stay.
CaliClaire, us2 night business trip
Exceptional 10,0
Fantastic service!! The hotel is taking every precaution to protect staff and guests from COVID. Impeccable!! Food was delicious and every single person was eager and willing to help in any way possible. Highly recommended
us3 night business trip
Exceptional 10,0
Great hotel
Ya really good hotel and with a beautiful view
Alberto M, us2 night business trip

Sheraton Mexico City Maria Isabel Hotel