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All properties in Rio de Janeiro, Southeast Region, Brazil
1 room, 2 adults

Sheraton Grand Rio Hotel & Resort

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Free WiFi
  • Beach towels
Avenida Niemeyer 121 - Leblon, Rio de Janeiro, RJ, 22450-220, Brazil

5-star beachfront hotel with spa, near Ipanema Beach
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Free WiFi
    • Beach towels
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Getting a higher room with an ocean view is essential. Breakfast in my room was fantastic…Feb 17, 2020
  • AmazingJan 6, 2020

Sheraton Grand Rio Hotel & Resort

from ZAR 2,750
  • Classic Room, 1 King Bed, Balcony, Mountain View
  • Classic Room, 2 Double Beds, Balcony, Mountain View
  • Superior Room, 1 King Bed, Partial Ocean View
  • Superior Room, 2 Double Beds, Partial Ocean View
  • Room, 1 King Bed, Non Smoking, Ocean View
  • Room, 2 Double Beds, Non Smoking, Ocean View (Low Floor)
  • Room, 1 King Bed, Non Smoking, View
  • Club Room, 1 King Bed, Non Smoking
  • Club Room, 2 Double Beds, Non Smoking
  • Family Suite, 1 King Bed, Non Smoking, Balcony
  • Room, 1 King Bed, View, Corner
  • Club Suite, 1 King Bed, Non Smoking, View
  • Club Suite, 1 Double Bed, Non Smoking, Ocean View

What’s around Sheraton Grand Rio Hotel & Resort

Landmarks

  • In Leblon
  • Ipanema Beach - 27 min walk
  • Leblon Beach - 12 min walk
  • Posto 12 - 13 min walk
  • Posto 11 - 22 min walk
  • Garden of Allah - 25 min walk
  • Rio Design Leblon - 27 min walk
  • Sao Conrado Beach - 32 min walk

Getting around

  • Rio de Janeiro (SDU-Santos Dumont) - 33 min drive
  • Galeao - Antonio Carlos Jobim Intl. Airport (GIG) - 57 min drive
  • Rio de Janeiro Sao Cristovao Station - 11 min drive
  • Rio de Janeiro Flag Square Station - 11 min drive
  • Rio de Janeiro Maracana Station - 12 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 538 rooms
  • This hotel is arranged over 26 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets allowed *

  • Specific rooms only *

  • Up to 40 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Tennis lessons on site
  • Pool umbrellas
  • Fitness facilities
  • Tennis on site
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 438877
  • Conference space size (meters) - 40773
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Shine Spa for Sheraton has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a sauna.

The spa is open daily.

Dining

Bene - This beachfront restaurant specializes in Italian cuisine and serves breakfast, brunch, and dinner. A children's menu is available.

L Etoile - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only.

Dry Martini by JDLM - This bar is located by the pool. Happy hour is offered.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Sheraton Grand Rio Hotel & Resort’s small print

Also known as

  • Hotel Resort Rio
  • Sheraton Rio De Janeiro
  • Sheraton Rio Hotel & Resort Rio De Janeiro, Brazil
  • Sheraton Rio Hotel And Resort
  • Sheraton Rio Hotel Rio De Janeiro
  • Sheraton Grand Rio Hotel Resort Rio de Janeiro
  • Sheraton Grand Rio Hotel Resort
  • Sheraton Grand Rio Rio de Janeiro
  • Sheraton Grand Rio
  • Sheraton Grand Rio Hotel & Resort Rio De Janeiro, Brazil
  • Sheraton Grand & Janeiro
  • Rio Hotel Resort
  • Sheraton Grand Rio Hotel & Resort Hotel
  • Sheraton Grand Rio Hotel & Resort Rio de Janeiro
  • Sheraton Grand Rio Hotel & Resort Hotel Rio de Janeiro
  • Rio Sheraton
  • Sheraton Rio
  • Sheraton Rio Hotel & Resort
  • Sheraton Rio Hotel & Resort Rio de Janeiro
  • Sheraton Rio Hotel Resort
  • Sheraton Rio Rio de Janeiro
  • Rio De Janeiro Sheraton

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 15 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa access (may be limited)
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Children's club/arcade access
  • Internet access (may be limited)
  • Parking
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 9 per day

Rollaway beds are available for USD 30.0 per day

Buffet breakfast is offered for an extra charge of USD 13 per person (approximately)

Pets are allowed for an extra charge of USD 250 per pet, per stay

Service animals exempt from fees

Airport shuttle service is offered for an extra charge

Wired Internet access is available in guestrooms for USD 11 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Grand Rio Hotel & Resort

  • Does Sheraton Grand Rio Hotel & Resort offer free cancellation for a full refund?
    Yes, Sheraton Grand Rio Hotel & Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Sheraton Grand Rio Hotel & Resort currently open?
    This property is closed from March 30 2020 to August 31 2020 (dates subject to change).
  • Is parking offered at Sheraton Grand Rio Hotel & Resort?
    Yes. Valet parking costs USD 9 per day.
  • Is there a pool at Sheraton Grand Rio Hotel & Resort?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Sheraton Grand Rio Hotel & Resort?
    Yes, pets are welcome, with a maximum weight of 40 lbs per pet. There's a charge of USD 250 per pet, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sheraton Grand Rio Hotel & Resort?
    You can check in from 3 PM to 5:30 AM. Check-out time is noon.
  • Are there restaurants at or near Sheraton Grand Rio Hotel & Resort?
    Yes, there are 5 onsite restaurants.
  • Is airport shuttle service offered by Sheraton Grand Rio Hotel & Resort?
    Yes, an airport shuttle is available.

Recent reviews

Fabulous 8,6 From 397 reviews

Good 6,0
Good
They need improve management for customer service. Hotel located in nice view though.
KYONG, us2 night trip with friends
Exceptional 10,0
Too cold a/c.
My only complaint was with the excessive sir conditioning. Given the presence of the corona virus, why make people needlessly sneeze!
James, us1 night family trip
Fair 4,0
Sleep at a nightclub
This property has an event venue that hosts parties all night and you can hear the music like it’s right above or below you, even when several floors away. Music went until 3 Fri night and 6:15 am Sun morning. They said they couldn’t do anything about it since a contract was signed for the private event to go until 7am.
us2 night trip
Very good 8,0
The area and the amenities are great. However, the rooms needs to be renovated it looked used and the ac doesn't work properly.
ie3 night trip with friends
Exceptional 10,0
Nice hotel and location
Very nice place. Great Spa. Friendly staff. They will not recognize your SpG status. Even for US standard it is an expensive hotel.
Emerson, us1 night trip
Poor 2,0
Terrible and Non existent service
Absolutely slow and terrible customer service. The check in took hours after the confirmed time. Dated hotel in all respects. It’s actually quite far from Leblon and a bit separated.
us3 night trip with friends
Fair 4,0
Never get a beach front room in Rio!
We were given the worst room in the hotel and told that it would not be possible to change it. It was at the far end of the corridor with a view of a lot of machinery. A workman was banging nearby. Then a party on the beach went on all night. I mean, yeah it’s Brazil but 9.30am is ridiculous. They should have allowed us to move room. Checkout took half an hour, and when the guy behind the desk asked whether I’d had a good stay he paid no attention to my answer. Clearly they just ask for show.
Matthew, gb3 night family trip
Very good 8,0
We checked in at night and realized the next dayvthatbwe were not given what we had paid for. We booked an oceanfront oveanview room and were booked in a room facing the ocean and completely obscured by trees. One of the women at the front desk to whom we asked to help us was passive aggressive with is and kept asking us to come back and see if a room was available. Finally, I spoke with the manager Anderson who was very empathic and apologetic to us moved to a lovely room after 4 days. The rest of the stay was lovely and the staff were polite and tried their best. On our last day I spike to a woman at the concierge desk and she suggested we hire a car from the hotel itself to go to the airport,rather than a taxi or an Uber as we had a lot of bags. We didn’t mind paying extra figuring we would be in good hands. Shortly into our ride, I tried to communicate to the driver that I was very hot and was as a result finding it hard to breathe and asking for him to turn on the airconditioner, and he motioned to me( he spoke no English)that his air conditioner was not working at all( it was blowing hot air!). I took a picture with my Iphone and the temp w
M Bogoroch, us5 night family trip
Exceptional 10,0
Excellent location!!!
Absolutely beautiful location. Great service and value. I would recommend.
Stanley, us5 night trip
Exceptional 10,0
Right on the beach
I was lucky enough to have an ocean-view which is unbeatable. The hotel is lovely and the service was great. A tasty breakfast buffet and the room service meals were also fantastic.
Anna-Maree, au2 night trip with friends

Sheraton Grand Rio Hotel & Resort

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