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Altstadt Hotel

Photo gallery for Altstadt Hotel

Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Room amenity
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Altstadt Hotel

Altstadt Hotel

3-star property
3-star hotel in Zürich Center with restaurant and bar/lounge

8,4/10 Very good

537 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Bathtub
Map
Kirchgasse 4, Zürich, ZH, 8001

Room options

About this area

What's nearby

  • In Zürich Center
  • Bahnhofstrasse - 1 min drive
  • ETH Zurich - 8 min drive

Getting around

  • Zurich Airport (ZRH) - 22 min drive
  • Zürich Limmatquai Station - 6 min walk
  • Zurich (ZLP-Zurich HB Rail Station) - 14 min walk
  • Zürich Central Station - 15 min walk
  • Helmhaus Tram Stop - 1 min walk
  • Bellevue Tram Stop - 4 min walk
  • Rathaus Tram Stop - 4 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Zunfthaus zur Zimmerleuten - 2 min walk
  • DiaLog - 3 min walk
  • Le Dezaley - 3 min walk
  • Terrasse Bar & Lounge - 3 min walk
  • Mère Catherine - 3 min walk

About this property

Altstadt Hotel

A great choice for a stay in Zürich, Altstadt Hotel offers an airport shuttle (available 24 hours). Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights include a snack bar/deli and a terrace. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Helmhaus Tram Stop is steps away and Bellevue Tram Stop is 4 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - 9:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (CHF 36 per night; includes in/out privileges)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features

Dining

Altstadt Bar - This bar serves breakfast and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 2.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of CHF 20 for adults and CHF 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CHF 65.00 per vehicle

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 10 per pet, per night

Parking

  • Self parking costs CHF 36 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Altstadt Hotel
Altstadt Hotel Zurich
Altstadt Zurich
Hotel Altstadt
Altstadt Zürich
Altstadt Hotel zürich
Altstadt Hotel Hotel
Altstadt Hotel Zürich
Altstadt Hotel Hotel Zürich

Frequently asked questions

Does Altstadt Hotel offer free cancellation for a full refund?
Yes, Altstadt Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Altstadt Hotel?
As of 29 January 2023, prices found for a 1-night stay for 2 adults at Altstadt Hotel on 20 February 2023 start from R3 351, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Altstadt Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Altstadt Hotel?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Altstadt Hotel?
Yes. Self parking costs CHF 36 per night.
Is airport shuttle service offered by Altstadt Hotel?
Yes, an airport shuttle is available. The charge is CHF 65.00 per vehicle.
What are the check-in and check-out times at Altstadt Hotel?
You can check in from 2 PM - 9:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Altstadt Hotel?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (13-min walk) is nearby.
Are there restaurants at or near Altstadt Hotel?
Yes, there's an onsite restaurant, Altstadt Bar. Nearby restaurants include teecafé Schwarzenbach (3-min walk), Zunfthaus zur Haue (3-min walk), and Zunfthaus zur Saffran (3-min walk).
What's the area around Altstadt Hotel like?
Altstadt Hotel is in Zürich Center, a short 1-minute walk from Helmhaus Tram Stop and 4 minutes' walk from Zurich Town Hall. The local area is walkable and popular for its beaches.

Reviews

8,4

Very good

9,1/10

Cleanliness

8,8/10

Staff & service

8,2/10

Amenities

8,5/10

Property conditions & facilities

8,7/10

Eco-friendliness

Reviews

10/10 Exceptional

Julia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Alina, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good location. Central to everything. Helpful staff. No issues with check in or out. Bed could use some updating. Room 21 is small with a view of an alley. Perhaps other rooms have better space and view. Nice bar attached to hotel that was welcoming.
Rachel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, in the center of down town. We had a room with a roof top and beautiful view. Very clean room and pleasant stuff.
Tatiana, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Helen R, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location Nice and clean property and area around hotel
Kelley, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We were surprised with its fee, the hotel is in the middle of the city.
Pg Shariful, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Cute boutique hotel, located 2 min walking from the river. Great location. The rooms are nice. The only con is that there is no AC.
Diana, 1-night romance trip
Verified Expedia guest review