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All properties in Zürich, Zurich, Switzerland
1 room, 2 adults

Altstadt Hotel

3-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars and is displayed on this page as 3.0 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Beach nearby
  • Free WiFi
Kirchgasse 4, Zürich, ZH, 8001, Switzerland

3-star hotel with restaurant, near Bahnhofstrasse
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Beach nearby
    • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • We have food allergies in our family and the staff were very accommodating at breakfast.…Jan 8, 2020
  • The hotel was an excellent location.Staff were very helpful and breakfast was excellent…Jan 2, 2020

Altstadt Hotel

from ZAR 3,418
  • Design Plus
  • Classic Cosy
  • Classic
  • Design
  • Attic Design
  • Design with Rooftop Terrace

What’s around Altstadt Hotel


  • In Old Town
  • Bahnhofstrasse - 6 min walk
  • ETH Zurich - 13 min walk
  • Kunsthaus Zurich - 5 min walk
  • Zürich Opera House - 7 min walk
  • Swiss National Museum - 14 min walk
  • Zoo Zurich - 36 min walk
  • University of Zurich - 42 min walk

Getting around

  • Zurich Airport (ZRH) - 27 min drive
  • Zürich Hauptbahnhof - 13 min walk
  • Zurich (ZLP-Zurich HB Rail Station) - 14 min walk
  • Kuesnacht Station - 8 min drive
  • Helmhaus Tram Stop - 1 min walk
  • Bellevue Tram Stop - 4 min walk
  • Rathaus Tram Stop - 4 min walk
  • Airport drop-off service

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2 PM-11:30 PM
  • Check-out time is 11 AM
The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed *


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport drop off (available 24 hours) *


  • Self parking *

  • Discounted offsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
Working away
  • Business center
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Languages Spoken
  • English
  • French
  • German
  • Portuguese
  • Spanish

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
  • Daily housekeeping
  • In-room safe

Special features


Altstadt Bar - This bar serves breakfast and light fare.

Altstadt Hotel’s small print

Also known as

  • Altstadt Hotel
  • Altstadt Hotel Hotel Zürich
  • Altstadt Hotel Zurich
  • Altstadt Zurich
  • Hotel Altstadt
  • Altstadt Zürich
  • Altstadt Hotel zürich
  • Altstadt Hotel Hotel
  • Altstadt Hotel Zürich


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: CHF 2.50 per person, per night

Optional extras

Self parking costs CHF 36 per night with in/out privileges

Rollaway beds are available for CHF 40.0 per night

Buffet breakfast is offered for an extra charge of CHF 20 for adults and CHF 20 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 10 per pet, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of CHF 65.00 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Altstadt Hotel

  • Does Altstadt Hotel offer free cancellation for a full refund?
    Yes, Altstadt Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Altstadt Hotel?
    Yes. Self parking costs CHF 36 per night.
  • Are pets allowed at Altstadt Hotel?
    Yes, pets are welcome. There's a charge of CHF 10 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Altstadt Hotel?
    You can check in from 2 PM to 11:30 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Altstadt Hotel?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Altstadt Hotel?
    Yes, a shuttle from the hotel to the airport is available. The charge is CHF 65.00 per vehicle.

Recent reviews

Fabulous 8,6 From 171 reviews

Exceptional 10,0
Excellent little hotel
Phenomenal service and location! Loved all aspects. Pillows a bit soft but everything else exceeded expectations.
Robert, us3 night family trip
Exceptional 10,0
Christmas market stay
Super little hotel in a great location right in the centre of town. Perfect for public transport (tram stop just outside) and exploring the town. Staff were really friendly and helpful and it was very clean. Rooms themselves were comfortable with quick WiFi and the breakfast was also really nice. Would definitely consider staying here again
Robert, ie1 night family trip
Exceptional 10,0
Quaint hotel with great location
The receptionists were fantastic !!! Very friendly and helpful. Quaint hotel with terrific breakfast.
Douglas, ca1 night trip
Exceptional 10,0
Quality hotel, excellent staff and very clean.
BELINDA, us1 night trip
Exceptional 10,0
BELINDA, gb3 night business trip
Very good 8,0
Overall very good. Great location and friendly staff.
MANIKANTAN, us2 night family trip
Very good 8,0
Great hotel with free breakfast buffet
Located about a 15 minute walk from Zurich HB train station. A few good restaurants nearby. This hotel has a bar/restaurant downstairs which serves great food.
Diana, us3 night trip
Very good 8,0
Excellent Location!
Location was excellent and very easy to get to attractions. Hotel was lovely and comfortable.
sg2 night romance trip
Very good 8,0
Would recommend.
Overall Altstadt was very good. It has modern, clean rooms with good bedding and is situated in a desirable spot close to public transport as well as within Zurich’s old town itself. The front desk was also friendly. I also definitely appreciated the free breakfast though I do have to say that it was very standard when compared to the other places I stayed in Switzerland. For instance the croissants were really just standard United States super market croissants. Overall good stay and would recommend.
Matt, us2 night family trip
Exceptional 10,0
Will stay here if visiting Zurich again
Excellent service staff. Comfortable room.
sg1 night family trip

Altstadt Hotel

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