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All properties in Brussels, Brussels-Capital Region, Belgium
1 room, 2 adults

Hotel Metropole

5-star5 stars
31 Place de Brouckere, Brussels, 1000, Belgium

Luxury hotel with restaurant, near Rue Neuve
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Vibe
Decent vibe
Breakfast
Breakfast is average

Hotel Metropole

from ZAR 3,412
  • Superior Double Room
  • Privilege Room
  • Junior Suite
  • Superior Twin Room

What’s around Hotel Metropole

Landmarks

  • In Lower Town
  • La Grand Place - 8 min walk
  • Manneken Pis Statue - 11 min walk
  • Rue Neuve
  • Jeanneke Pis - 7 min walk
  • St. Catherine's Square - 7 min walk
  • Square Brussels Meeting Centre - 13 min walk
  • Atomium - 4.3 mi / 6.9 km

Getting around

  • Brussels (BRU-Brussels - National) - 23 min drive
  • Antwerp (ANR-Antwerp Intl.) - 49 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 48 min drive
  • Brussels-Congress Station - 11 min walk
  • Bruxelles-Nord Station - 16 min walk
  • Brussels-Chapel Station - 17 min walk
  • De Brouckere Station - 2 min walk
  • Bourse-Beurs Station - 6 min walk
  • Sainte Catherine-Sint Katelijne Station - 7 min walk
  • Airport pick-up service
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 251 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in
The front desk is open daily from 3:00 PM - midnight.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Train station pick-up *

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 11
Services
  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1895
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Languages Spoken
  • Dutch
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Hotel Metropole’s small print

Also known as

  • Metropole Brussels
  • Metropole Hotel Brussels
  • Hotel Metropole Brussels
  • Metropole
  • Metropole Hotel
  • Hotel Metropole Hotel
  • Hotel Metropole Brussels
  • Hotel Metropole Hotel Brussels

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

Deposit: EUR 50.00 per night

Optional extras

Valet parking costs EUR 27 per day

Rollaway beds are available for EUR 30.0 per night

Buffet breakfast is offered for an extra charge of EUR 28 for adults and EUR 14 for children (approximately)

Pets are allowed for an extra charge of EUR 50 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 75 per room

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8,0 From 987 reviews

Good 6,0
Terrible breakfast
Overall the hotel is ok. The location of the hotel is excellent, entrance to metro is right in front of the hotel. Also very close to city centre. The reception and entrance hall are grand and beautiful, that’s where the superlative end. The room is in desperate need for update, the walls and carpets feel dirty. For 5* hotel the room lacks tea / coffee making facilities and other amenities expected. The staff is nice and polite enough, but nothing extra and the worst of it is probably food. The room service quality is underwhelming, while the breakfast is just a rip off. Fake eggs, fake fruit juices and terrible coffee, no fresh vegetables and lack of fruit beside apples and tinned fruit salad. Not worth paying extra, not worth 5* hotel. So overall the value for money is not there.
Alice, gb3 night trip
Poor 2,0
This is not a 5-stars hotel!
It spent an hour to check in because they gave a wrong room key, lucky, the room is untidy and peoples are still occupied, and the type of the room is not the one that I was booked. There is no tea/coffee maker in room, it is not the same standard of 5-stars hotel. When I was check out, I paid the city tax by cash (EURO$22), I did not have the change and a receipt, and told them please don't charge to my credit. After a week, I found Euro$21.2 is charged to my Credit card. I wrote an email and message via facebook yesterday, but there is no respond! Is it a 5 stars hotel service? I have noticed that "for any urgent matter, please contact: fo@metropolehotel.be"", but, there is still no reply! For the person in charge of this hotel, if they receive my comment, please leave a name, tittle, and email to handle my complaints.
shu lok malik, hk5 night trip
Exceptional 10,0
Brussels Christmas Market
Really enjoyed our stay comfortable rooms well equipped bathroom clean tidy Hotel staff friendly and helpful
paul, gb2 night trip
Fair 4,0
Very average
Rooms were not great and not as good as it looks in the photos. Rooms are very basic and like a 3 star hotel. Bed was not comfortable. There were stain on the carpet. Our room wasn't cleaned until i had asked reception at 6pm. Overall i would say it was a 3 star experience.
gb2 night trip
Very good 8,0
Brussels stay
Sunil, us3 night trip

Hotel Metropole

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