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The Westin Oaks Houston at the Galleria

4-star hotel with 1 outdoor pools, connected to a shopping center, near Gerald D. Hines Waterwall Park

  • Free WiFi in lobby and free parking
From
ZAR 4,671

Image gallery

  • Suite, 1 Bedroom, Non Smoking (SW-M) - Guest Room
  • Suite, 1 Bedroom, Non Smoking (SW-M) - Guest Room
  • Outdoor Pool
  • Suite, 1 Bedroom, Non Smoking (SW-M) - Bathroom
  • Suite, 1 Bedroom, Non Smoking (SW-M) - Guest Room
Suite, 1 Bedroom, Non Smoking (SW-M) - Guest Room. Image 1 of 70.
1 / 70Suite, 1 Bedroom, Non Smoking (SW-M) - Guest Room
5011 Westheimer Road, Houston, 77056, TX, United States of America
8,6.Fabulous.
  • Very nice room, clean and comfortable. Really nice bathroom.

    Nov 13, 2021

  • I spend 3 days with my family at the Westin Oaks Houston at the Galleria. It has very…

    Oct 3, 2021

See all 611 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Dining options
Convenient
Walkable
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 406 smoke-free guestrooms
  • Daily housekeeping
  • 1 outdoor pool
  • Breakfast available
  • Bar/lounge
  • 24-hour health club

For families

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In The Galleria
  • Gerald D. Hines Waterwall Park - 7 min walk
  • River Oaks District - 11 min walk
  • Highland Village - 21 min walk
  • Uptown Park - 25 min walk
  • Memorial Park - 3.1 mi / 5.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Traditional Room, 1 King Bed, Non Smoking
  • Traditional Room, Multiple Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, Multiple Beds, Non Smoking
  • Executive Room, Multiple Beds, Accessible, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking

What’s around

Landmarks

  • In The Galleria
  • Gerald D. Hines Waterwall Park - 7 min walk
  • River Oaks District - 11 min walk
  • Highland Village - 21 min walk
  • Uptown Park - 25 min walk
  • Memorial Park - 3.1 mi / 5.1 km
  • Memorial Park Municipal Golf Course - 5 mi / 8 km
  • Minute Maid Park - 8.4 mi / 13.6 km

Getting around

  • Houston William Hobby Airport (HOU) - 21 min drive
  • George Bush Intercontinental Airport (IAH) - 30 min drive
  • Houston, TX (EFD-Ellington Field) - 30 min drive
  • Houston Station - 10 min drive
Profile: The Galleria

Profile: The Galleria

Galleria is situated in uptown Houston, and it’s worthy of a pilgrimage by any shopaholic. The huge Galleria Mall is the biggest in Texas, and as well as hundreds of fashion stores, it boasts 2 hotels and an ice rink, providing the chill factor if traipsing from store to store gets a bit much. It’s not the only shopping venue in the district though – nearby Uptown Park is the destination for designer shopping, where high-end boutiques are set in elegant, alfresco plazas. You’ll also be tempted by classy, contemporary restaurants serving up a wide array of international cuisine.

map
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5011 Westheimer Road, Houston, 77056, TX, United States of America

At a glance

Hotel size

  • This hotel has 406 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 3 PM-2:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)
  • Restrictions apply*
  • Up to 50 lbs

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Onsite valet parking (USD 39.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Bar/lounge
  • Snack bar/deli

Things to do

  • Number of outdoor pools - 1
  • 24-hour fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Fitness facilities

Working away

  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 25304
  • Conference space size (meters) - 2351

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch Smart TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Street Level Lobby Bar - Onsite bar. Guests can enjoy drinks at the bar. Happy hour is offered.

White Oak Kitchen + Drink - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of USD 30.00 per person (approximately)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 20.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs USD 39.00 per night with in/out privileges

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Houston Galleria Westin
  • Westin Oaks Houston At The Galleria Hotel Houston
  • Westin Oaks Houston Galleria Hotel
  • The Westin Oaks Houston at the Galleria Hotel
  • The Westin Oaks Houston at the Galleria Houston
  • The Westin Oaks Houston at the Galleria Hotel Houston
  • Houston Galleria Westin Oaks
  • Westin Houston Galleria
  • Westin Houston Galleria Oaks
  • Westin Oaks
  • Westin Oaks Hotel
  • Westin Oaks Hotel Houston Galleria
  • Westin Oaks Houston Galleria
  • Westin Hotel Oaks

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Westin Oaks Houston at the Galleria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10 PM.
  • Yes, dogs stay free, with a maximum weight of 50 lbs per pet.
  • You can check in from 3 PM - 2:30 AM. Check-out time is noon. Express check-in and check-out are available.
  • Yes. Nearby restaurants include Morton's The Steakhouse (4-min walk), Piatto Ristorante (4-min walk), and Grand Lux Cafe (5-min walk).
  • Have fun with nearby activities like hiking and horseback riding, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club.
8,6.Fabulous.
  • 6,0.Good

    Customer care concerns

    Room was nice enough. Bathroom was spacious and comfortable. The only issue was the room and the surrounding hallway area permeated a distinct odor of sewage. Fortunately we settled in very late for the night and were to be leaving early. We informed the desk agent upon check out the next morning and got a slight head nod only. Not much concern apparently and certainly no acknowledgement or apology even. Nice location and decent hotel facility wise, but certainly not as much customer care as I would have expected for a competitive area like the Galleria.

    1 night trip, Sep 18, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Two night stay

    Overall nice hotel I would stay again. The front desk fails to inform you how elevators work for guests. Appreciate the security but guest should be asked if they would like to be shown how to use. Multiple guest were confused how to use including this one. Very frustrating. Had to ask for extra towels and the towels that were provided were frayed and old. This is supposed to be a fantastic rated hotel. Parking is free and is shared with mall parking. Loved the easy access to Galleria mall.

    Lorina, 2 night family trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    👍

    Wakina, 2 night trip, Aug 28, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    The remodel looks very nice. Suites are large with great bedding. The shower floor was a little slippery.

    1 night business trip, Aug 9, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Great location

    Great option if you want to shop. Parking is a little tricky since it's public parking with the mall guests. Our room faced the pool and we were uncomfortable opening the curtains since the pool was crowded. Our frigde was broken. For the price you pay, you would expect everything to be working. Makes me feel that they didn't clean the fridge since housekeeping would notice it was broken.

    Samantha, 2 night family trip, Jul 30, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Rr

    1 night family trip, Jul 27, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    Everything was good. The kitchen oak should have more variety in the menu.

    3 night family trip, Jul 26, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    5 stars

    Great location and service.

    Quynh, 4 night family trip, Jul 25, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Easy access to Galleria shopping mall. Parking should have big visible signs for in and out direction.

    4 night family trip, Jul 25, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    weekend get away

    great very comfortable and quiet

    Oscar, 2 night family trip, Jul 23, 2021

    Verified Hotels.com guest review

See all 611 reviews