Very new hotel but was not ready to host. Took more than 45min to get a room on check in date - they had not even prepares for our arrival yet arrived at 22H00 with kids. Rooms had no bins, no towel racks and no soap rack, not even a glass for water.
On departure day, left without breakfast as the restaurant had no staff, took more than an hour just to get drinks. Because of time constraints, we left without breakfast and the kids were too hungry.
Yet till today no response or formal apology from th establishment.
The infrastructure is lovely but their service delivery leaves little to be desired - inexperienced staff who still require lots of training.