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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Hotel Blue Star Cancun

3,5-star3,5 stars
102 Palenque 26, Cancun, QROO, 77509, Mexico

3.5-star hotel with 2 bars/lounges, near Market 28
  • Free English breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Very unique design to this hotel and I liked it very much. Has a bar and restaurant with…Jan 8, 2021
  • There is no restaurant or either of the two bars advertised on the property. The pool is…Feb 24, 2020

Hotel Blue Star Cancun

from ZAR 753
  • Standard Double Room
  • Superior Double Room
  • Deluxe Room

What’s around Hotel Blue Star Cancun

Landmarks

  • In Downtown Cancun
  • Las Americas Cancun Mall - 41 min walk
  • Market 28 - 9 min walk
  • Plaza Las Americas - 27 min walk
  • Dubai Palace Casino - 32 min walk
  • Cancun Cultural House - 12 min walk
  • Andres Quintana Roo Stadium - 15 min walk
  • Las Palapas Park - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (11 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free English breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Designated smoking areas
  • Rooftop terrace
  • Terrace
  • Television in common areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Digital TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hotel Blue Star Cancun’s small print

Also known as

  • Hotel Blue Star
  • Hotel Blue Star Cancun Hotel
  • Hotel Blue Star Cancun Cancun
  • Hotel Blue Star Cancun Hotel Cancun
  • Hotel Blue Star
  • Blue Star Cancun
  • Hotel Hotel Blue Star Cancun Cancun
  • Cancun Hotel Blue Star Cancun Hotel
  • Hotel Hotel Blue Star Cancun
  • Hotel Blue Star Cancun Cancun
  • Blue Star

Policies

Pool open 24-hours

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Credit card charges are subject to an extra charge of 5 percent

Airport shuttle service is offered for an extra charge of MXN 300 per person

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Blue Star Cancun

  • Does Hotel Blue Star Cancun offer free cancellation for a full refund?
    Yes, Hotel Blue Star Cancun does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Blue Star Cancun?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Blue Star Cancun?
    Sorry, there's no onsite parking at Hotel Blue Star Cancun.
  • Is there a pool at Hotel Blue Star Cancun?
    Yes, there's an outdoor pool. Guests have 24-hour pool access.
  • Are pets allowed at Hotel Blue Star Cancun?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Blue Star Cancun?
    You can check in from 3:00 PM - 10:00 PM. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Hotel Blue Star Cancun?
    Yes, there's an onsite restaurant. Nearby restaurants include Assaggiare (4-min walk), La Tlayudería (5-min walk), and Emara Antojitos Yucatecos (6-min walk).
  • Is airport shuttle service offered by Hotel Blue Star Cancun?
    Yes, a shuttle from the airport to the hotel is available from 6:00 AM to 8:00 PM on request. The charge is MXN 300 per person.
  • Is there an onsite casino at Hotel Blue Star Cancun?
    No, this hotel doesn't have a casino, but Caliente Casino (2-min drive) and PlayCity Casino (3-min drive) are both nearby.
  • What is there to do at Hotel Blue Star Cancun and nearby?
    Hotel Blue Star Cancun has 2 bars and an outdoor pool, as well as a spa tub.

Recent reviews

Very good 8,4 From 44 reviews

Good 6,0
Just ok
The rooms where good, they where all very unique. The roof top deck was amazing. The bad was that the listing for the hotel said there was a restaurant and 2 bars, but there isn't. Also 3 of our 4 rooms never had any hot water, so we all had to take cold shower's :-( Also there wasn't really anything to do around the hotel.
Tamara, us1 night trip with friends
Very good 8,0
Beautiful room and very clean. Floor to ceiling sliding glass doors on 2 sides of the room. Nice exterior view.
us1 night romance trip
Exceptional 10,0
A pleasant 3 days in Cancun
A very pleasant hotel, with friendly and helpful staff. Spacious and spotless airconditioned rooms, with good WiFi. An excellent breakfast is served and the people at the front desk speak English and are eager to help with any request. The only quibble was that there is no sign at the front of the hotel, so the taxis sometime struggle to find it.
Michael, au3 night trip
Fair 4,0
The rooms are a good size and the staff are very welcoming and friendly. However, it is not as advertised, as the two bars (one roof top) were closed and didn't look as if they had been open for weeks or even months. There was also no fridge or safe in our room (B2). All of this meant that relaxing by the pool or spending an evening on the pretty rooftop terrace was impractical. If the bars were open, it would have been a good place for a day or two before/after a flight but there is not much around it either.
gb2 night family trip
Exceptional 10,0
This place was absolutely gorgeous. Despite it being a little further from the main tourist attractions it had a great local vibe with cute little restaurants/markets around. The hotel was always kept clean and the service provided was beyond my expectations, with well spoken English. Wouldn’t speak any more highly of this place !
Nev, us2 night trip with friends
Exceptional 10,0
A little oasis about 20 minute walk west of downtown. Large clean room with very efficient a/c. Bed a bit firm but ok. Staff very friendly. Decent pool. Nice breakfast.
ca1 night romance trip
Exceptional 10,0
I liked the hotel architecture. My room had A/C, courtesy water bottles refilled every day. The room is cozy and sound proof haha I could sleep easily. This hotel has all places within minutes in Cancun downtown. Book if you’re not staying in Zona Hotelera and want to experience living downtown. Taxis take you everywhere with 3US$ or 40 MX$. The only complain I had is the Wi-Fi range and speed. It dropped connectivity most of the time. Other than that, they have pool inside, are open 25/7 and staff is always there to help you. Select the room rate with breakfast as it is delicious! I will be staying here again in my future Cancun trip next year.
us3 night family trip
Very good 8,0
I liked the service and the staff was pretty nice and helpful
us2 night trip with friends
Exceptional 10,0
Beautiful updated property. Clean room with nice bathroom and balcony. Really good value. Excellent breakfast. WiFi sluggish.
AmyBarbara, us2 night romance trip
Exceptional 10,0
We were apprehensive about this stay when our taxi rolled up into the neighborhood. Baseless fear. Though there are few stores or restaurant nearby, a younger walker would find plenty. The staff at the hotel is phenomenal from the owner (Marcelo) to Fernando (who helped us so much), Romeo, and Cesar (the chef who prepared our very nice made to order breakfasts on the veranda) and everyone else. The pool though smallish was fun including "La Blow up Flamingo". The owner tells us that he plans further improvements including an elevator and all day restaurant, both of which will be significant additions. We recommend this South Beach style hotel for a quieter and catered-to time.
us3 night trip

Hotel Blue Star Cancun