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Shap Wells Hotel

3.0 star property
Penrith hotel with restaurant and bar/lounge

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Photo gallery for Shap Wells Hotel

Reception
BBQ/picnic Area
Bar (on property)
Restaurant
Lobby sitting area
Shap Wells Hotel, nestled near Yorkshire Dales National Park, offers a tranquil retreat with a garden and library. Indulge in full breakfast or unwind at the bar while enjoying WiFi; previous guests have praised the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Laundry facilities
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Arcade/game room
  • Library
  • Vending machine
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Flat-panel TV

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Traditional Double Room, 1 Bedroom, Garden View

1 bedroom, desk, laptop workspace, free WiFi

Traditional Double Room, 1 Bedroom, Garden View

8,0 out of 10
Very good
(24 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Wardrobe
Desk
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

1 bedroom, desk, laptop workspace, free WiFi

Traditional Twin Room, 1 Bedroom, Garden View

7,8 out of 10
Good
(7 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Wardrobe
Desk
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Traditional Triple Room, 1 Bedroom, Garden View

1 bedroom, desk, laptop workspace, free WiFi

Traditional Triple Room, 1 Bedroom, Garden View

8,0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Wardrobe
Desk
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

1 bedroom, desk, laptop workspace, free WiFi

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Wardrobe
Desk
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Basic Single Room

1 bedroom, desk, laptop workspace, free WiFi

Basic Single Room

9,0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Wardrobe
Desk
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior
Days Inn by Wyndham Kendal Killington Lake
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
7.6 out of 10, Good, 874 reviews
The price is R660
R793 total
includes taxes & fees
01 Dec - 02 Dec
Days Inn by Wyndham Kendal Killington Lake
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About the area

Map
Shap, Cumbria, Penrith, England, CA10 3QU

What's nearby

  • Lowther Park - 11 min drive - 17.7 km
  • Lowther Castle and Gardens - 13 min drive - 20.7 km
  • Whinfell Forest - 21 min drive - 25.8 km
  • Ullswater - 22 min drive - 30.9 km
  • Lake Windermere - 32 min drive - 43.2 km

Getting around

  • Durham (MME-Teesside Intl.) - 107 min drive
  • Penrith Station - 16 min drive
  • Kendal Station - 20 min drive
  • Kirkby Stephen Station - 22 min drive

Restaurants

  • ‪Butchers Arms - ‬10 min drive
  • ‪The Greyhound Hotel - ‬5 min drive
  • ‪The George Hotel - ‬4 min drive
  • ‪Cross Keys Inn - ‬8 min drive
  • ‪Barnaby Rudge Tavern - ‬9 min drive

About this property

Shap Wells Hotel

At Shap Wells Hotel, you'll be within a 10-minute drive of Yorkshire Dales National Park. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Pool table

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Library
  • Fitness center
  • Arcade/game room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 7.00 for children
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 10.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Frequently asked questions

Does Shap Wells Hotel offer free cancellation for a full refund?

Yes, Shap Wells Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shap Wells Hotel?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Shap Wells Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Shap Wells Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Shap Wells Hotel and nearby?

Shap Wells Hotel has a fitness center and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near Shap Wells Hotel?

Yes, there's an onsite restaurant.

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Reviews

Shap Wells Hotel Reviews

8,2

Very good

8,4

Cleanliness

8,6

Location

8,6

Staff & service

8,0

Eco-friendliness

7,6

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as very good, delicious, and excellent by multiple guests. (20 reviews)
  • Dining options were varied and provided a delicious experience with good service. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Food
Location
Bar
Lobby
Restaurant
Bedrooms
Value

Reviews

10/10 Exceptional

A really friendly hotel
Alan, 1-night trip

10/10 Exceptional

Best hotel so quiet and beautiful surroundings
Angela, 1-night trip

6/10 Good

Great for an overnight stay

This is a great hotel for an overnight stay.Our room was a little cramped and the decor was looking a bit tiredbut it was clean and comfortable. We booked our breakfast slot after the coach parties and there was not a lot left to eat. Check-in was excellent but staff could have been more attentive at breakfast time.
Andrew, 1-night trip

8/10 Very good

Jewel in remote location

Good value hotel stay including breakfast. Staff helpful and friendly, room good size, comfortable and clean.
Tim, 1-night trip

8/10 Very good

Very nice old fashioned hotel. Location is stunning. Staff were great and breakfast was very nice.
Ethan Ralph, 1-night trip

4/10 Fair

Mediocre

Nice location (quite remote and quiet) and friendly staff. Some gaps in the breakfast service, e.g. lacking glasses, plates etc. And the breakfast ended already at 9 which was very early for me. The condition of the hotel was quite worn-out and occasionally dirty, there were several spiderwebs and spiders in the hallway and the smell of our room was musty.
Sini, 2-night trip

6/10 Good

Stopover

Nice old worlde hotel . Beautiful location . Easy check in . First room smelt of stale smoke so was promptly moved . Cold shower and when I mentioned this I was told maintenance were working on it . A warning might of staved off the shivers . Booked dinner sadly that was cold and when I mentioned that there was no solution . Great choice for breakfast but sadly that was also cold
Debra, 1-night trip

8/10 Very good

Relaxing weekend excellent service and food
Brian, 2-night trip

6/10 Good

Disappointed about cleanliness
Binita, 1-night trip

8/10 Very good

Standards have dropped

Used the hotel as a stop over for travelling north. Have stayed before but in all honesty feel like it’s not as good as the last few times we have stayed. Dirty towels and not so clean room. Breakfast wasn’t up to its usual standard. But there were two coach loads in so maybe they were stretched.
Patricia, 1-night trip

10/10 Exceptional

Nice old place to chill in
Ian, 1-night trip

10/10 Exceptional

Lovely hotel great decoration in keeping with the date and style building good old-fashioned service nothing is to much trouble and great food.
Vicky, 4-night trip

6/10 Good

The hotel must've been impressive in it's hayday but the room we were allocated was somewhat rundown and inferior to those in the photos in the listing. Good breakfast and nice walks nearby.
Martin, 1-night trip

10/10 Exceptional

Bed comfortable,room nice,staff wonderful facilities very good all in all a lovely relaxing stay.our one slight complaint when we were dining in the window seats we noticed a large amount of spiders webs on the inside of the windows,(just needs a feather duster for 5mins every now and then)
Michael, 2-night trip

10/10 Exceptional

Excellent as always

We stay at shap wells about 4 times per year and once again we had a wonderful stay, staff are very friendly and professional and they always let us have a basement room for our sausage dog, we will be back again soon, thank you Paul and Marion machin
Paul, 2-night trip

8/10 Very good

Pleasant stay

The hotel was very remote and miles away from shops. The vicinity had amazing views. Friendly staff and a small room. Very clean !
Gillian, 1-night trip

8/10 Very good

The location is very special with the feeding of the red squirrels. It is mainly used by coach parties however this can lead to good rates on unsold rooms
Clare, 1-night trip

10/10 Exceptional

Hidden Gem

Excellent location, friendly staff, red squirrels, good food, nice old world Hotel with modern facility’s. First class.
William, 1-night trip

10/10 Exceptional

The hotel staff couldn’t do enough for you. The meals were very good. Room was huge. Red Sqirrels were running about the place 5 mins from hotel. Peaceful and quiet.
Allan, 4-night trip

10/10 Exceptional

Situated in most beautiful landscape.

First of all: Perfect serviceminded personel. Welcomed at the reception, Great service at the bar and dinner as Well the mands. Very attentive staff! The hotel is placed in beautiful landscape on the border of The Lake District. Only to recommend.
Robert, 2-night trip

4/10 Fair

The hotel is remote and access roads are full of pot holes...take it slow! The hotel is dated and overpriced. The bedrooms are small and very tired looking. The bathroom wasnt clean and needs to be replaced. For one night it is ok, especially after a long drive, if you like 70/80's decor then this is for you.
Alan, 1-night trip

8/10 Very good

Room I had was very small, the bathroom especially, you couldn’t fully open the door to get in! Otherwise service and breakfast was great.
Thomas, 1-night trip

8/10 Very good

Worth staying just for the eccentricities

This is a delightfully eccentric hotel that we used to use for Phil Soc events (Lancaster University) in the 70s and a lot is similar. These days it seems to be set up for coach parties and the restaurant reflects that but the food was good for the price. It was a little cold - I had a hot water bottle fortunately but had to refill it twice during the night ...
D J, 1-night trip

10/10 Exceptional

Hotel and squirrels

I went for two night stay and I was very lucky with the weather. At times it felt like summer and I was able to sit and wait for squirrels in the nearby reserve. The hotel was comfortable. I had a very nice room which was slightly old-fashioned, but then that’s how the Shap Wells hotel is. It has a very quirky lift which, when you reach the first floor, it opens at the side. Downstairs, there’s a smaller room where we had breakfast and dinner, but there’s also a couple of other areas as the hotel does cater for quite a lot of people. There’s a bar and a few odds and ends like chocolate and cans of drink that are sold at reception. The staff were very friendly and helpful. A couple came into dinner and sat behind me coughing and sniffing and I was very worried because I’m going in for an operation in two weeks and didn’t want a cold. I was accommodated by the young lady in charge of the dining room and moved to the bar area so I could eat my extremely nice sticky toffee pudding away from the germs. This hotel is pretty isolated, even though it’s not very far off the M6 but it’s well worth a visit and it’s so nice to have the squirrel reserve just across the road. Highly recommended.
Jan, 2-night trip

8/10 Very good

Good location down a beaten road between the A6 and M6. Very friendly welcome at reception and in the bar. Faded-grandeur in the reception which became a relaxing evening lounge with plenty of choice from the bar. Room was compact but very warm and with strong over-he-bath shower.I don't know why my room was called 'garden view' when all I saw was a concrete backyard quadrangle. Breakfast was excellent: lots of hot options and some cereals & fruit to set you up for the day.It was good value when included in the room rate, or even at £12.50. Dinner was more expensive with 4 options from a set menu. And while well presented and tasty it was a little on the small side after a day's walking or riding, so we ate before returning to the hotel on the second night.
Gary, 2-night trip