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Hotel Santo Domingo

4.0 star property
Central hotel with restaurant, connected to the convention center, near Plaza de Santo Domingo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santo Domingo

Exterior
Property amenity
Property amenity
Nightclub
Double Room with extra bed | Minibar, in-room safe, individually decorated, individually furnished

Reviews

7.8 out of 10

Good

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Pool
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Babysitting
  • Business center
  • Meeting rooms
Feel at home
  • Babysitting (surcharge)
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The price is $112
includes taxes & fees
$102 per night
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room with extra bed

Double Room with extra bed | Minibar, in-room safe, individually decorated, individually furnished

Double Room with extra bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Shower/tub combination
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double room PETIT 14 M2 (located in the annex building)

Minibar, in-room safe, individually decorated, individually furnished

Double room PETIT 14 M2 (located in the annex building)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Shower/tub combination
  • 193 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Shower/tub combination
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Pool
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Free WiFi
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8.4 out of 10, Very Good, (935)
The price is $157
includes taxes & fees
$143 per night
Dec 8 - Dec 9
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About the neighborhood

Map
San Bernardo 1, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.2 km
  • Lope de Vega Theatre - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Plaza Mayor - 9 min walk - 0.8 km
  • Prado Museum - 4 min drive - 2.2 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive
  • Madrid Principe Pio Station - 16 min walk
  • Madrid Recoletos Station - 22 min walk
  • Madrid (XOC-Atocha Train Station) - 30 min walk
  • Santo Domingo Station - 1 min walk
  • Callao Station - 3 min walk
  • Opera Station - 5 min walk

Restaurants

  • ‪Llaollao - ‬1 min walk
  • ‪El Asador de Aranda - ‬2 min walk
  • ‪O' Faro Finisterre - ‬1 min walk
  • ‪Carl's Jr - ‬2 min walk
  • ‪Oskar - ‬1 min walk

About this property

Hotel Santo Domingo

Hotel Santo Domingo puts you steps from Gran Via and features a nightclub and a rooftop terrace. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Sando, which serves breakfast. Other features include a poolside bar, a terrace, and a garden. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Santo Domingo Station is steps away and Callao Station is 3 minutes.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 200 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Onsite self parking (EUR 33 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Seasonal outdoor pool
  • Nightclub
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Portable hoist available
  • Pool hoist on site

Room amenities

Be entertained

  • Plasma television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches

Special features

Dining

Sando - This restaurant serves breakfast only.
La Terraza del Santo Domi - This restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 21 for children
  • There is an equipment fee of EUR 3 per stay

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to May 31:
  • Swimming pool

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs EUR 33 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a security system and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property’s equipment fee is charged for use of pool towels.

Also known as

Hotel Santo Domingo
Hotel Santo Domingo Hotel
Hotel Santo Domingo Madrid
Hotel Santo Domingo Hotel Madrid

Frequently asked questions

Does Hotel Santo Domingo offer free cancellation for a full refund?
Yes, Hotel Santo Domingo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Santo Domingo?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Santo Domingo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Santo Domingo?
Yes. Self parking costs EUR 33 per day.
What are the check-in and check-out times at Hotel Santo Domingo?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel Santo Domingo?
No, this hotel doesn't have a casino, but Casino Gran Via (8-min walk) and Casino de Madrid (11-min walk) are both nearby.
What is there to do at Hotel Santo Domingo and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway rentals. Enjoy amenities like a nightclub, a seasonal outdoor pool, and a garden.
Are there restaurants at or near Hotel Santo Domingo?
Yes, Sando offers garden views and poolside dining.
What's the area around Hotel Santo Domingo like?
Hotel Santo Domingo is in Madrid Centro, a short 1-minute walk from Santo Domingo Station and 8 minutes' walk from Royal Palace of Madrid. Travelers give top marks for the hotel's prime location.

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

CHANTAL, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Rolando, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Excellent hotel in an excellent location
Stayed for 3 night's for a city break to watch Real Madrid. Check in was fast and reception staff friendly. Got to our room and was a bit disappointed due to size, faulty AC and single beds, was going to persevere but the AC meant the room was way to stuffy and it was unsafe to open the window due to a fire escape. Spoke to reception and they moved us no issues into a huge room massive queen bed and a balcony - thjs was greatly appreciated. Breakfast was 16 euros eaxhand whilst fresh and some choice im sure better value olaces are nearby. Sky lounge was really cool with great views and excellent staff. Location of hotel is perfect and lots of places in easy walking distance. Hotel gets my recommendation for sure and I'd definitely stay here again. Hotel made our trip even better.
gareth, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Ayad B, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service
Mara, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location
ayad, 6-night family trip
Verified Expedia guest review

8/10 Very Good

The pool was incredible
Julie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel and staff location is perfect for what ever you would plan to do while staying there.
Howard, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The roof top pool converts to a dining area at night. Beautiful views of the city lights
Thomas A, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Norma, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing friendly staff . Great location with unique decor features
Giles, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything went well.
Braulio, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Great location. Roof top bar and pool was lovely. But 5 euros for a small bottle of water is a joke! 85 cents for a large one in supermarket across the road!
sofie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is very convenient to be able to walk to different places. Very clean and staff very friendly.
Deborah, 2-night family trip
Verified Expedia guest review

6/10 Good

They are trying and it is better than some others. That being said, it is lacking some basic necessities. Wifi is terrible and either was very weak or not functioning half the time. Breakfast was very subpar. The lobby is sad and there is only one Starbucks machine which you must pay for. The upstairs bar/pool is small and blazing hot--almost unusable during the day. The cleaning staff was brusque at best and camped outside our door having loud conversations and clanging their equipment starting at 8:30 in the morning. If you want to use the in-room safe, you must pay. That's a first. The front desk was attentive and did their best.
Denis, 4-night family trip
Verified Expedia guest review

6/10 Good

I love it was close to the city center, lots of restaurants, and accesible, lobby, rooftop and amenities were good. However rooms NEED work, carpets were DIRTY, Tables were supper Dirty and even some parts of the bathroom, if you book the standard room it is tiny. We ask for a change of room and staff was very friendly about it. Location is a 10/10 so get the panoramic room or a superior room. In case you book the cheap option ask to be in the renovated rooms. Español: La localización del hotel es un 10/10 cerca de muchos de los lugares más icónicos de Madrid. El staff y personal fueron muy amables y nos ayudaron con nuestras inquietudes. Sin embargo los cuartos, baños, mesas, alfombras, etc no tenían el mejor aspecto, estaban sucios y mesas llenas de moho, especialmente en la opción más económica y si te toca la parte más antigua del hotel. Estas facilidades estaban sucias, y en descuido, las alfombras de terror. Solicitamos inmediatamente un upgrade y el personal trabajó muy amablemente con nosotros para el cambio, y los cuartos panorámicos y de la torre principal estaban mucho mejores, aunque en general las alfombras necesitan una limpieza profunda urgente. Volvería al Santo Domingo ya que la localización fue perfecta para el viaje, aunque hay detalles que pueden mejorar.
Iride, 2-night family trip
Verified Expedia guest review

8/10 Very Good

This hotel had two different buildings. To access our room we had to use the 2nd set of elevators. You could tell this building was in the process of remodeling so not sure what the more expensive rooms looked like. Room was ok but out dated. Could hear people in the hallway. Over all the staff was Amazin! Rooftop bartenders and restaurant staff were superb. Check in desk employees and bell hop were also amazing. Would stay again but would like a room in building #1.
Corinne, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Shane, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

YULIA, 5-night trip
Verified Hotels.com guest review

6/10 Good

Jean Christian, 2-night trip
Verified Expedia guest review

10/10 Exceptional

LIBIA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice facility, staff very professional and helpful
yanan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Sure
Sonia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful service and easy access
Kathleen, 4-night trip
Verified Expedia guest review

General property information

Travelers Say
"Patio and pool on top floor allows a great view of Madrid"
Reasons to Book
Onsite Pool & Nice Bathroom
Check-In Time
2:00 PM
Check-Out Time
12:00 PM