The Hotel Adèsso was a very nice boutique type hotel. The rooms are a tad small, but who’s in their room when in Rome anyway. The staff were great and very friendly. Good restaurant & bar, food was good and reasonably priced. The concierge was helpful in arranging transportation from the airport to hotel, as well as car service to the Coliseum which was great. The only issue we had was that when arranging for or service to The Coliseum and also transportation to Civitavecchia for our cruise there was a financial issue. When my wife made that arrangements the front desk said they required the fees for both The car service to Coliseum (55€) and for our transportation to the port for our cruise (175€). My wife did so, and we thought all was taken care of only to find out at the port which was 1.5hrs away from hotel, that the hotel didn’t pay the driver. We were flabbergasted as we had paid the hotel. After calling and working with the driver we had to pay 175€ to satisfy the bill. The hotel looked into things, only to deny ever receiving the money from my wife. This was very disappointing to say the least as we had trusted the front desk personnel because of how everything else was handled. Unfortunately either we were a victim of theft or the staff mismanaged the money and may have given the envelope with the money to the car service drive from 2 days earlier. Either way we were out 175€. Word to the wise, don’t trust people and ask for receipts or pay drivers direct.