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Shopping in Norwich - Independent Boutiques, High-street Favorites, Classic Departments Stores, and an Ancient Market

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Norwich Market has been active since Norman times, and the city is still one of the UK's most vibrant retail centres. You'll find independent boutiques and vintage clothing stores in the picturesque Lanes, and branches of all the major high-street shops on London Street and Castle Street. There are 2 large malls as well as a range of department stores, including the local institution that is Jarrold.

Norwich Lanes


The picturesque quarter known as the Lanes is a network of narrow streets. Most - like the delightfully named Lobster Lane and Lower Goat Lane - are pedestrianized, and some are cheerfully painted, like colourful Timberhill. The area is home to an impressive range of independent specialist stores, vintage shops, fashion retailers, and gift merchandisers. The Lanes has won national awards, but the action doesn’t stop when the shops close their doors. It’s also home to cultural attractions like theatres and museums, plus some of the city’s quaintest pubs and liveliest restaurants.


Chapelfied and Castle Malls


The newest and largest mall in town is intu Chapelfield, where big-name high-street brands are found alongside a mouthwatering range of restaurants. After checking out H&M, Mango, Superdry, and Zara, you can refuel with some noodles at Giraffe or Wagamama. Nearby Castle Mall houses over 70 stores, and features cafés and restaurants as well as discount retailers. There’s an 8-screen cinema on the glass-topped fifth floor, which also offers a bird’s-eye view of Norwich Castle.


  • intu Chapelfield, 40-46 St. Stephen’s Street, Norwich, Norfolk NR1 3SH; Tel: +44 1603 753 344; Website: intu Chapelfield

  • Castle Mall Shopping Centre, 100 Castle Mall, Norwich, Norfolk NR1 3DD; Tel: +44 1603 766430; Website: Castle Mall Shopping Centre


Royal Arcade and Elm Hill


Tucked away in the heart of the city is the Royal Arcade, an Art Nouveau gem that opened in 1899. Behind its Victorian shop fronts and colourful decorative tiles are 2 of the city’s heritage shops: the Coleman’s Mustard Shop, and Langleys Toys. Another must-see street is Elm Hill. This cobbled lane near the cathedral is lined by Tudor-era merchants’ houses, some of which have been converted into shops selling books, gifts, fine arts, and antiques. After browsing the galleries, you can enjoy a refreshing cup of tea in a traditional tea room.


  • Coleman’s Mustard Shop and Museum, 15 Royal Arcade, Norwich, Norfolk NR1 1NQ; Tel: +44 1603 627889; Website: Coleman’s Mustard Shop and Museum

  • Langleys Toys, 12-14 Royal Arcade, Norwich, Norfolk NR2 1NQ; Tel: +44 1603 621959; Website: Langleys Toys




Jarrold department store, located on the edge of the Lanes, has been a Norwich institution since 1823. Its baroque-style frontage is a local landmark, and the same family has owned it for 7 generations. There are over 50 departments on 5 levels, offering spa treatments, a hair salon, and restaurants, as well as chic designer clothing. Jarrold also operates other shops in the city, including The Granary, which sells a wealth of Scandinavian crockery and high-end homewares. There's also a Jarrold shop in the Forum selling art and gifts made by local craftspeople.


  • Jarrold, Whitefriars, Norwich, Norfolk NR3 1SH; Tel: +44 1603 660661; Website: Jarrold


Norwich Market


England’s largest permanent open-air market can be found in the heart of Norwich, on the pedestrianized Gentleman’s Walk. There’s been a market here since Norman times, and the 200 stalls retain a traditional vibe despite regular refurbishments. You can wander through row upon row of specialist stalls selling everything from antiques to flowers, and snack on local delicacies from one of the pop-up food trucks. It’s also a good place to buy ingredients for a picnic, with fresh bread, homemade chutneys, local cheeses, and cured meats for sale. The stalls are open every day except Sunday.


  • Norwich Market, 1 Market Place, Gentleman’s Walk, Norwich, Norfolk NR2 1ND; Tel: +44 1603 213537; Website: Norwich Market